Audio-Visual Exhibits Technician

About the role

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are currently seeking an Audio Visual Exhibit Technician to join our team.

Responsibilities

• Plan and execute the rigging of AV equipment, ensuring all installations are safe and secure.
• Collaborate with the exhibits design team to integrate AV components seamlessly into the overall exhibit structure and work with local labor.
• Provide on-site technical support during events and exhibitions, addressing any AV-related issues promptly.
• Perform routine maintenance and repairs on AV equipment to ensure optimal performance.
• Keep an inventory of AV and Rigging equipment as well as manage the procurement of new equipment as needed.
• Work closely with exhibit designers, curators and other stakeholders to understand AV requirements and deliver high-quality installations.
• Train staff on the proper use of AV equipment and safety protocols related to rigging.
• Maintain detailed records of AV setups, rigging plans, and equipment maintenance.
• Prepare reports on AV system performance and suggest improvements or upgrades as necessary.
• 60% travel is required for tradeshow exhibits.

Requirements

• High School Diploma required
• Minimum of 3-5 years of experience in audio-visual setup and operation, with a strong background in rigging required
• Certification in rigging (e.g., ETCP Certified Rigger) is highly desirable
• Additional certifications in AV technology or related fields are a plus
• Advanced knowledge of Vectorworks and Braceworks
• Intermediate to advanced knowledge of Windows and Mac operating systems
• Basic knowledge of Microsoft Office products

Skills

• Excellent decision-making and problem-solving skills
• Effective time management skills
• Attention to detail
• Exceptional organizational skills with emphasis on detail and follow-through
• Outstanding listening skills with the ability to empathize and focus on client service
• Demonstrate initiative in the resolution of problems
• Ability to work in a fast-paced environment with quickly changing priorities

Education and Experience

• High School Diploma required
• Minimum of 3-5 years of experience in audio-visual setup and operation, with a strong background in rigging required

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or listen.
• The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 70 pounds.

Language and Communication Skills

• Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above.
• Ability to verbally communicate ideas and issues effectively to other team members and management.
• Ability to write and record data and information as required by procedures.