AUDIO/VIDEO CONFERENCE ROOM SUPPORT

AUDIO/VIDEO CONFERENCE ROOM SUPPORT TECHNICIANS

The Audio/Video Conference Room Support Technician is responsible for supporting conference room technology across multiple campus locations. This role provides installation, maintenance, troubleshooting, and repair services for audio/visual equipment while ensuring conference rooms are fully operational for daily meetings and events.

Responsibilities

• Perform installation, maintenance, and break/fix support for conference room audio/video equipment
• Remove, replace, and repair ceiling-mounted DLP projectors and related A/V hardware
• Install temporary loaner equipment when systems require repair or replacement
• Assist with Conference Room Modernization (CRM) projects, including running cables, mounting screens, and supporting A/V installations
• Diagnose and resolve conference room technology issues to minimize downtime
• Provide meeting setup support and assist users with conference room technology
• Deliver on-site support for high-visibility and complex meetings
• Troubleshoot and resolve audio, video, display, connectivity, and presentation issues during meetings
• Diagnose and remediate basic desktop hardware and software issues
• Identify root causes of technical problems and implement effective solutions
• Document support activities and escalate complex issues when necessary
• Travel between campus locations multiple times per day to support users and conference room technology

Requirements

• Experience supporting audio/video conference room technologies and equipment
• Working knowledge of DLP projectors, displays, presentation systems, and related A/V technologies
• Strong mechanical aptitude and ability to safely use hand tools
• Proven troubleshooting, root cause analysis, and problem-solving skills
• Ability to diagnose and resolve basic desktop hardware and software issues
• Strong customer service and communication skills
• Ability to work independently and manage multiple support priorities

Qualifications

• Ability to lift, move, and install A/V equipment as required
• Must have reliable transportation to travel between campus locations as required
• Must possess a valid driver’s license and maintain current automobile insurance

Benefits

View our benefits information here: https://marketing.mytsp.net/tsp-benefits

Additional Information

• Pay: up to $22.00 per hour

About TSP

TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people. TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.