Auction Sales Coordinator

Major Responsibilities

• Serves customers by providing quotes/pricing, entering and tracking consignments, contracting for shipping, providing delivery assistance for buyers, and communicating credit terms.
• Works with auction team to immediately respond to customer requests for information on auction day.
• Serves as customer service representative for customer inquiries leading up to each auction.
• Captures & communicates customer requirements.
• Processes orders per the corporate procedures in a complete and accurate manner while meeting pre-established time parameters.
• Accurately costs and completes all steps required in quoting each product, making sure that all quotes follow the corporate standards for format and content.
• Coordinates with Accounts Receivable to communicate invoice and credit terms; assists with and resolves collection issues.
• Develops and maintains knowledge of commonly sold products, customers, administrative and production processes.
• Deals with operational issues such as pictures, specifications, descriptions and conditions.
• Captures data for items to be sold in the region.
• Assists in approving items to be included in the auction and on the website.
• Enters fees for items sold in the Timed Auction.
• Reviews invoices for accuracy and assists in delivering them to customers.
• Utilizes PO system to enter all reimbursable costs into database.
• Reviews payout information to ensure all costs are charged back to each consignment.
• Demonstrates consistent progress towards proficiency in areas of training (defined by training objectives document).
• Attends classroom and online training sessions to enhance skills and build knowledge.

Requirements

• Bachelor’s Degree required. Sales, Business preferred.
• Available for overnight travel on rare occasions required.
• Associate must be proficient in math and with computers, specifically Microsoft software.
• Must be able to analyze problems & develop solutions.
• Good communication skills are a must.
• Candidate must be able to independently manage their time and tasks.
• Demonstrated Customer and People Skills.
• Must be able to work with team members and work with minimal supervision.

Skills

• Proficient in math and computers, specifically Microsoft software.
• Good communication skills.
• Ability to independently manage time and tasks.
• Customer and people skills.