Jobs · Customer Service

Attorney Represented Commercial Casualty Adjuster - National General

National General · United States · Yesterday
RemoteRemoteCustomer Service$54k–$78k/yrFull-time

About the role

National General is seeking an Attorney Represented Commercial Casualty Adjuster (Specialty Claims) to investigate, evaluate, and resolve complex specialty claims involving commercial casualty losses. This role is responsible for determining coverage, assessing liability and damages, conducting detailed investigations, and negotiating claim settlements within authority limits.

Responsibilities

  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
  • Recognizes and identifies body parts of a vehicle and understanding other potential property damage
  • Determines subrogation or fraud potential and how to handle
  • Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)

Requirements

The ideal candidate will have strong experience handling commercial casualty claims, attorney-represented files, and/or auto bodily injury claims, with the ability to manage complex exposures, collaborate with internal and external partners, and deliver exceptional customer service throughout the claims process.

Qualifications

  • Commercial Casualty claims handling
  • Attorney-represented bodily injury claims
  • Auto liability and injury claim investigations
  • Complex coverage, liability, and damage assessments
  • Negotiation and settlement of moderate to complex injury claims
  • Subrogation and fraud identification experience preferred

Skills

  • Auto Insurance Claims
  • Case Management
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Commercial Insurance Claims
  • Commercial Liability Claims
  • Complex Claims
  • Customer Service
  • Detail-Oriented
  • General Liability Claims
  • Insurance Claims Investigations
  • Investigative Skills

Pay

Compensation Base: $53,500.00 – $104,100.00

Schedule

Based on experience and qualifications.

Benefits

National General Holdings Corp. offers competitive benefits, including a comprehensive technology setup, laptop, monitors, headset, keyboard, and mouse, and a monthly connectivity reimbursement for remote workers. Employees working from home must have a dedicated, private workspace, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload.

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