Attendee Registration Manager, Event

About the role

Join our team as an Attendee Data Manager, where you'll be the wizard behind the scenes, ensuring our events run smoothly! You'll work closely with our clients and teams to deliver unforgettable experiences while keeping all the important details related to attendee participation in the event in check.

Responsibilities

• Leading the online registration process for assigned events ensuring data integrity and reporting using event technology databases and Excel
• Managing attendee registration with precision and flair
• Handling registrant inquires via email and phone ensuring customer service excellence
• Participating as a proactive and collaborative member of the assigned event logistics planning team providing solutions for our customers and event attendees
• Navigating complex event logistics such as accommodations, travel and registration with ease

Requirements

• Managing event registration in Cvent
• Cultivating strong relationships with clients and vendors
• Ensuring data integrity and conducting quality control checks
• Leading projects, adhering to timelines and adjusting to curve balls
• Workload management and expectation setting
• Critical thinking, emotional intelligence and collaborative communication to problem solve

Qualifications

• 1-3 years of experience in event registration using the Cvent platform
• Hands-on experience in managing room blocks and travel partnering with vendors
• Hospitality industry experience or knowledge
• A knack for organization and attention to detail
• Experience with Cvent is a must. Attendee Hub, or other event management platforms is a plus

Benefits

The company offers a variety of benefits including:

• Flexible working
• Learning and development opportunities
• Open communication and diverse work locations
• Travel and hotel discounts
• Sustainability opportunities
• Employee recognition program

Pay

The salary range for candidates in applicable jurisdictions in the US for the position of Attendee Registration Manager, Event is between $80,000 - $85,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.