Attendee Registration Manager, Event

About the role

Join our team as an Attendee Data Manager, where you'll be the wizard behind the scenes, ensuring our events run smoothly. You'll work closely with our clients and teams to deliver unforgettable experiences while keeping all the important details related to attendee participation in the event in check.

We are looking for confident, client-facing self-starters who want to own the online registration and attendee management process for our events and meetings. You have to thrive in a fast-paced, dynamic environment and have an eye for details.

Responsibilities

• Leading the online registration process for assigned events ensuring data integrity and reporting using event technology databases and Excel

• Managing attendee registration with precision and flair

• Handling registrant inquires via email and phone ensuring customer service excellence

• Participating as a proactive and collaborative member of the assigned event logistics planning team providing solutions for our customers and event attendees

• Navigating complex event logistics such as accommodations, travel and registration with ease

Requirements

• Managing event registration in Cvent

• Cultivating strong relationships with clients and vendors

• Ensuring data integrity and conducting quality control checks

• Leading projects, adhering to timelines and adjusting to curve balls

• Workload management and expectation setting

• Critical thinking, emotional intelligence and collaborative communication to problem solve

Qualifications

• 1-3 years of experience in event registration using the Cvent platform

• Hands-on experience in managing room blocks and travel partnering with vendors

• Hospitality industry experience or knowledge

• A knack for organization and attention to detail

• Cvent is a must. Attendee Hub, or other event management platforms is a plus

Benefits

• Flexible Working

• Room to Grow

Pay

$75,000 - $90,000 annually

Schedule

On-site position in New York, NY for at least 4 days a week (M- Th). Occasional travel is required for this role.