Atlassian Developer/Administrator

About the role

You'll have the opportunity to shape technology strategy, lead a talented IT team, and make a difference in a mission-driven, small-business environment that values professional growth and work/life balance.

Responsibilities

• Administer Jira, Confluence, Jira Service Management, Jira Product Discovery, and related Atlassian products.
• Design, configure, and maintain projects, workflows, screens, permissions, and automations — for both agile (Scrum/Kanban) and traditional/sequential teams — that support business operations.
• Configure and administer Jira Premium capabilities, including Advanced Roadmaps, sandbox/release environments, and project archiving, to support safe change testing and enterprise-scale planning.
• Establish and maintain platform governance standards that promote consistency, scalability, and security.
• Audit existing configurations and consolidate projects, spaces, and applications into a maintainable enterprise environment, partnering with the people who have kept things running along the way.
• Build JQL-based filters, dashboards, and reports that give stakeholders visibility into project and platform health.
• Manage Atlassian integrations with enterprise systems while maintaining data integrity and traceability.
• Evaluate, implement, and administer approved Atlassian Marketplace applications.
• Partner with distributed Jira administrators to balance local flexibility with enterprise standards, and create documentation and training that help teams get the most out of Atlassian tools.
• Support administration of additional enterprise platforms, including ERP, Salesforce, AI tools, and other approved business applications as organizational needs evolve.
• Manage access, configuration, and usage standards for approved AI assistants and emerging technologies.
• Collaborate with teammates to develop cross-functional expertise and provide backup support across multiple business systems.
• Maintain application health, validate system changes, support security and compliance initiatives, and maintain documentation that enables long-term operational excellence.

Requirements

• Experience administering Jira, Confluence, Jira Service Management, and other Atlassian products in an enterprise environment.
• Experience configuring workflows, permissions, screens, projects, and automation within the Atlassian platform, for both agile (Scrum/Kanban) and traditional/waterfall-style teams.
• Hands-on experience with Jira Premium features (Advanced Roadmaps, sandbox/release tracks, advanced permissions) in an enterprise environment.
• Strong understanding of platform governance, application administration, and change management practices.
• Experience leading or supporting platform audits, migrations, or large-scale configuration consolidations.
• Experience building JQL filters, dashboards, and reports for stakeholder visibility.
• Experience supporting integrations between business applications.
• Ability to troubleshoot technical issues while maintaining security and data integrity.
• Demonstrated curiosity and willingness to learn new enterprise applications, including ERP systems, Salesforce, and AI platforms.
• Strong documentation, training, and communication skills, with experience helping non-technical users adopt new tools.
• Experience working effectively across technical and non-technical teams.
• Atlassian Certified Professional (Jira Administrator) preferred, though not required.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Paid time off and company holidays
• Retirement savings opportunities
• Professional development and learning opportunities
• Fully remote work environment
• Collaborative, team-oriented culture focused on continuous improvement