Atlassian Suite Administrator

Responsibilities

• Administer and maintain the enterprise Atlassian environment, including Jira, Confluence, Jira Service Management (JSM), Jira Product Discovery (JPD), and associated applications.
• Design, configure, and optimize Jira workflows, issue types, custom fields, screens, permissions, and project configurations to support enterprise delivery standards.
• Develop and maintain role-based security models, user access controls, and governance policies across the Atlassian platform.
• Create dashboards, reports, executive scorecards, and portfolio analytics that provide visibility into project health, resource allocation, and strategic initiatives.
• Perform system audits, platform maintenance, and performance optimization to ensure data integrity, reliability, and scalability.
• Provide end-user support, troubleshooting, documentation, and training to increase Atlassian adoption across the organization.
• Partner with Enterprise PMO leadership to standardize project, program, and portfolio management processes within the Atlassian ecosystem.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Project Management, or a related field required.
• 4+ years of experience administering enterprise Atlassian environments.
• Hands-on experience administering Jira, Confluence, Jira Service Management (JSM), and Jira Product Discovery (JPD).
• Experience designing complex Jira workflows, automations, permission schemes, custom fields, issue types, and screen configurations.
• Strong understanding of Enterprise PMO operations, project portfolio management (PPM), governance frameworks, and Agile delivery methodologies.
• Experience creating executive dashboards, reporting solutions, and portfolio analytics within Jira and Confluence.
• Experience developing integrations utilizing REST APIs, automation tools, and third-party Atlassian marketplace applications.

Compensation

Salary Range: $95,000 - $105,000 annually depending on experience
Comprehensive Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401k, Sick Leave as required by law.

Benefits

• PTO
• Paid Holidays
• Medical
• Dental
• Vision
• 401k
• Sick Leave as required by law

Keywords

#LI-CR2 #LI-HYBRID