Athletic Certification Coordinator

About the role

The University Registrar Services is seeking an Athletic Certification Coordinator to support the academic eligibility certification of student-athletes. This position reviews academic records and applies university academic policies, conference requirements, and NCAA regulations to determine eligibility for athletic participation.

Responsibilities

• Maintain accurate academic records, including certifications, degree audits, enrollment status, and graduation progress; enter academic information into appropriate software systems.
• Conduct detailed reviews of academic records, degree audits, enrollment history, transfer coursework, and progress-toward-degree requirements.
• Facilitate the end-to-end NCAA certification process, ensuring timely and accurate eligibility determinations for all student-athletes across 26 athletic teams before first competition dates.
• Ensure all certification decisions are fully documented and audit-ready; produce certification spreadsheets and eligibility reports for distribution to relevant stakeholders.
• Act as the primary liaison between University Registrar Services and Sun Devil Athletics, building strong working relationships across both teams and with the Faculty Athletic Representative.
• Interpret and apply university academic policies, Arizona Board of Regents requirements, Big 12 Conference regulations, and NCAA legislation to determine academic eligibility for student-athletes.
• Prepare and support required institutional and NCAA reporting, including Academic Progress Rate (APR), Graduation Success Rate (GSR), and academic eligibility reports.
• Collaborate on cross-functional projects that support the office’s broader mission of student persistence and degree attainment.
• Perform a wide variety of intricate duties requiring attention to detail, timeliness, professionalism, tact, diplomacy, discretion, and sound judgment.

Qualifications

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience in a university registrar's office, student records, degree audit, enrollment services, graduation services, academic advising, or academic compliance.
• Experience interpreting and applying academic policies, regulations, and complex eligibility requirements.
• Experience reviewing academic records and making decisions based on policy and regulatory requirements.
• Experience with degree audit systems, student information systems, and reporting tools.
• Knowledge of NCAA academic eligibility regulations, progress-toward-degree requirements, transfer eligibility, or collegiate athletics compliance.
• Experience with data tracking, reporting, database management, and analysis tools; proficiency in management software.
• Strong analytical and problem-solving skills with meticulous attention to detail and skill in editing.
• Demonstrated ability to analyze complex information and communicate policy decisions clearly to stakeholders.
• Evidence of ability to clearly communicate to perform essential functions.
• Customer service experience in team-based, high-volume environments.
• Proficiency in technology, including Google Suite, Office 365, and relevant data platforms.
• Ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.