ATC SME/QA Analyst (CSA, On-site)

About the Role

CSSI, LLC., has 30 years of experience working in complex, dynamic, safety-critical systems supporting both government and commercial clients. Our work improves the safety of transportation-related human and systems infrastructure, increases the efficiency of the National Airspace System (NAS), and facilitates the modernization of both NAS and DoD systems.

Responsibilities

• Review and validation of Mandatory Occurrence Reports (MORs).
• Investigate surface incidents including runway incursions, vehicle/pedestrian deviations, pilot deviations, and ATC loss of separation.
• Conduct interviews of pilots as appropriate.
• Complete required preliminary reporting forms, such as FAA Form 8020-17, for various incidents.
• Create replays and retrieve voice recordings to assist in investigation, research, and review of incidents.
• Prepare reports to support and communicate program status as requested by the QA Manager.
• Communicate with FAA Facilities and other program offices to provide assistance concerning QA/QC and Runway Safety issues and share information.
• Contact field facilities to request information that cannot be obtained through other methods.

Requirements

• Bachelor’s degree in math, engineering, or science plus a minimum of 15 years of ATC experience in a Level 8 or higher FAA/military equivalent ATC facility.
• In lieu of an applicable bachelor's degree, eight (8) years of relevant experience may be substituted.
• Must be able to work out of the Central Service Area (Fort Worth, TX office) on a full-time basis.

This position is anticipated to become available in November or December 2026.

Qualifications

• Experience as a QA/QC specialist or manager in a field ATC facility, District, Service Center/Service Area office, or at FAA Headquarters.