Quality Analyst (Onsite)

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. This position is onsite in Cypress, CA.

About the role

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems, revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

In this role, you will perform a variety of duties assisting the Quality Manager & Chief Inspector in administration and compliance of the Quality Management System (QMS) per PWES, ISO 9002 and AS9110 requirements. This includes the review, implementation and revision of PWES documentation, forms, and procedures. The selected candidate will travel up to 10% of the time for training and support of other sites in the network as needed.

Responsibilities

• Lead/coach teams through use of CORE, RCCA, QAT, and other Process Improvement tools.
• Assist site Chief Inspectors in conducting ROM (Risk and Opportunity Management), SRAs/SRMs Assessments (Product Safety Risk assessments for SMS program), completing checklists and performing risk analysis.
• Conduct QMS compliance audits of processes, procedures, records.
• Recommend corrective actions and process improvements in response to audit findings, mitigating future issues/risks.
• Analyze and maintain KPI metrics that impact Quality and develop recommendations for improving compliance with internal standards.
• Review, analyze, and determine root cause for reported non-conformities.
• Investigate and recommend preventive actions to resolve problems regarding non-conformities identified through Corrective Action Requests (CAR's).
• Prepare and maintain Quality systems (documentation, processes and training).
• Monitor spoiled work database collection system, sort and prioritize data to target areas for investigations that will lead to preventive actions and reduction of non-quality costs.
• Conduct Process Audits and assessments; review processes identified by QA as ineffective or incorrect and provide recommendations for improvement.
• Troubleshoot, research, and investigate questions and situations concerning Quality in the shop and Quality issues from customers.
• Support Inspection Workbench (SAP) activities:
  • New Engine Models/Technical Publications and revisions, SB/SI revisions
  • Input from TDMRs
  • Parts introduced by SBs need to be loaded in SAP
  • Manage CS Orders (SAP)
  • New Engine Model incorporation
  • Tech Pubs Revision incorporation
  • PWES Engineering Doc incorporation (SCETI, EL)
  • TDMR incorporation
  • Key CS Orders
  • Manage/Receive TDMRs / RSVPs / RFCs
  • Distribute for Processing Local Tech Pubs / Engineering PWC Tech Pubs / Engineering
  • Follow up to ensure completion
  • Ensure close-out in TDMR Database
  • Manage monthly RSVP follow-up call with PWC Tech Pubs

Requirements

• Bachelor's degree and a minimum of 2 years of experience in a Quality Assurance role (QA Analyst, QA Coordinator, Quality Inspector, Quality Engineering, or related position) within Aviation, Aerospace, Automotive, Defense or similar regulated industry; OR an Associate’s Degree/Certification and a minimum of 4 years of relevant industry experience, OR in lieu of a post high-school degree, a minimum of 6 years of prior relevant industry experience.

Qualifications

• Degree in STEM field is preferred
• Previous auditing experience
• Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma)
• Previous experience with the repair, inspection, assembly, and/or test of turbo prop and/or turbo fan engine models
• SAP experience

Pay

The salary range for this role is 75,800 USD - 144,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Benefits

• Medical, dental, vision, life insurance
• Short-term disability, long-term disability
• 401(k) match
• Flexible spending accounts
• Flexible work schedules
• Employee assistance program
• Employee Scholar Program
• Parental leave
• Paid time off and holidays
• Annual short-term and/or long-term incentive compensation programs (payments not guaranteed and dependent on individual, business unit, and/or company performance)