At Home Liaison-Home Care-Per Diem

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Responsibilities

• Represent the organization and perform initial introduction to all service lines and products.
• Identify opportunities for cross selling to offer services necessary to meet patient needs.
• Gather external facilities patient information from the charts and computer systems and send to Central Intake.
• (Hospital Liaison will assist in gathering and sending documentation when requested).
• Deliver durable medical equipment (DME) and instruct patients/families in its use.
• Aid in the face-to-face process by obtaining and sending documents.
• Process DME (Hospitals Only).
• Assist with collecting and sending DME documentation when requested.
• Deliver DME and instruct patients/families in its use.
• Assist in obtaining and sending the signed face-to-face forms.
• Other duties and/or projects as assigned.
• Respond to needs of the department by performing duties/tasks assigned to assure departmental functions are performed when staffing challenges are encountered.
• Adhere to HMH's Organizational competencies and standards of behavior.
• Lifts a minimum of 10 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 4 hours a day.

Qualifications

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of one (1) year of customer service experience.
• Proficient in Microsoft Office Suite.
• Strong Customer Service Skills.
• Homecare Experience (Preferred).
• Sales Experience (Preferred).
• Two (2) to Four (4) Years Healthcare Experience (Preferred).

Compensation

Minimum rate of $23.13 Hourly