Association Coordinator

Key Responsibilities

• Assist with the planning and execution of association events, conferences, webinars, and educational programs.
• Cook up event registrations, attendee communications, refunds, and database updates.
• Coordinate event website and registration platform management.
• Aid in speaker coordination, presentation materials, and event logistics.
• Create and distribute member communications including emails, newsletters, social media posts, event promotions, announcements, and other marketing content.
• Manage and maintain content calendars to support organizational goals and campaigns.
• Design marketing materials and digital assets using Canva or similar design platforms.
• Cook up committee meetings and support communication initiatives.
• Aid in annual campaigns and advertising placements.
• Coordinate speaker communications, scheduling, platform setup, and attendee support.
• Manage webinar registration and LMS setup.
• Track attendance, engagement metrics, and participant feedback.
• Update website content, graphics, forms, and event information.
• Maintain website analytics and prepare usage reports.
• Deliver outstanding customer service through professional and timely communication.
• Aid in administrative and project support to internal teams and association clients.
• Support office operations and special projects as assigned.

Required Experience

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of 2 years of experiencing planning and managing webinars, as well as tracking webinar analytics.
• Strong organizational and project management abilities with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, including Word and Excel.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong customer service mindset and relationship-building skills.

Preferred Experience

• Experience working within nonprofit, association management, or membership-based organizations.
• Knowledge of association management software, learning management systems (LMS), or CRM platforms.
• Experience with Canva, Zoom, Hootsuite, Google Analytics, Smartsheet, or similar tools.
• Marketing, social media, or member engagement experience.