Associate VP, Retail Operations
RemoteRemoteBusiness Development$203k–$280k/yrFull-time
About the role
The Associate Vice President of Retail Pharmacies provides strategic and operational leadership for retail pharmacy services, driving financial performance, growth initiatives, clinical campaigns, regulatory compliance, technology implementation, and facility development across the retail pharmacy organization.
Key Responsibilities
- Leads enterprise pharmacy growth initiatives, including new pharmacy builds, expansions, relocations, and operational enhancements.
- Oversees implementation of innovative pharmacy technologies and service models, including specialty pharmacy programs, courier deliver models, automated and AI-enabled solutions, enabling further healthcare integration.
- Develops and executes multi-year strategic plans supporting retail pharmacy growth, healthcare integration, patient accessibility, and competitive positioning.
- Provides executive oversight for retail pharmacy operations, ensuring efficient prescription dispensing, inventory management, revenue cycle performance, and service delivery.
- Maintains executive accountability for pharmacy compliance, audit readiness, controlled substance oversight, risk mitigation, and enterprise regulatory adherence.
Required Qualifications
- Advanced degree, PharmD, or B.S. of Pharmacy
- 8 or more years of technical experience
- 5 or more years of management experience
- Passionate about contributing to an organization focused on continuously improving consumer experiences
- Active license with the Board of Pharmacy in the appropriate state
Additional Information
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours: 40
Pay Range: $203,400 - $279,800 per year
This job is eligible for a bonus incentive plan.
Description Of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
About Us: About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.