Associate Territory Manager - Miami Metro

About the role

The Associate Territory Manager plays a pivotal role in supporting the launch and adoption of an innovative robotic surgical technology. This role involves working closely with surgeons, Clinical Specialists, and commercial teams to ensure procedures are executed safely, efficiently, and with an exceptional customer experience.

Responsibilities

• Support system launch, adoption, and procedural success across assigned accounts
• Partner with Clinical Specialists during case coverage and ensure smooth handoffs from Capital and Launch teams
• Train and support surgeons, OR, and office staff on system setup, workflow, and procedural scheduling
• Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones in accordance with Surgeon Pathway 2.0
• Cultivate strong relationships with office staff and surgeons to understand the surgeon pathway and support procedural scheduling
• Assist Territory Managers in sales planning, account development, and goal achievement
• Support field demos, workshops, and marketing events to drive awareness and engagement
• Gather feedback from key stakeholders to support Marketing and R&D in product and program enhancements
• Manage CRM documentation, expense reports, and administrative tasks
• Upload cases logs for all cases covered in accordance with policy

Qualifications

• Bachelor’s degree or equivalent experience
• 1-2 years in medical device sales environment or B2B background
• Demonstrated success in customer engagement and technical aptitude
• Strong clinical communication and OR familiarity
• Proficient in OR training and procedural support
• Collaborative, organized, and detail-oriented with strong administrative discipline (CRM, expenses)
• Effective team player with high adaptability and learning agility