Associate, Technical Operations - Solar

About the role

The Associate, Technical Operations - Solar will support the technical operations across the fleet of solar projects. This includes managing daily monitoring and dispatch, performance reporting, budgets, spare parts, invoice approvals, project onboarding, service level agreements with O&M vendors, performance improvement, and special projects like repowers or major repairs. The Associate will work with a commercial counterpart to optimize asset performance.

Responsibilities

• Actively manage the O&M, performance, and reactive service for a subset of the portfolio.
• “Own” the portfolio’s operations including mowing, washing, plowing, preventive and reactive maintenance.
• Monitor O&M vendor performance to the SLAs for monitoring obligations, response times, and cost control.
• Collect and analyze data supporting all contractual guarantees, including performance and/or availability guarantees with multiple parties.
• Support monthly reporting on performance KPIs, major loss drivers, and status of open issues.
• Work in Generate’s existing systems for performance monitoring, case management, and reporting.
• Perform cost-benefit analysis and implement recommended optimization strategies.
• Manage all equipment warranties, warranty claims, and spare parts inventory.
• Scope, price, and manage O&M special projects as they arise (DAS migrations, major repairs, etc.).
• Source, transform, and harvest insights from data sets large and small.

Requirements

• A demonstrated passion for, or commitment to, our mission.
• 1-3+ years of experience in solar operations and maintenance, performance analytics, or technical asset management.
• Familiarity with reading and interpreting PVSyst reports is preferred.
• Previous DAS/SCADA experience in multiple platforms.
• Demonstrated experience in assessing weather-adjusted system performance.
• Experience, familiarity, and comfort working in a case-management platform.
• Outstanding communication and interpersonal skills, including empathy, intuition, and listening as well as strong writing, editing, and basic design skills.
• Demonstrated ability to work effectively on a cross-functional team.
• Willingness to handle the high volume of small tasks required for a distributed generation platform.
• Intellectual agility and curiosity, superb analytical skills; problem-solving is your default mode.
• Experience in a growth company is preferable.
• Desire and ability to perform independently with excellent organizational and self-management capability.
• Field experience is highly valued but not required.
• High level of self-awareness and humility, with excitement about confronting uncomfortable situations or new challenges.
• Entrepreneurial spirit: flexibility, comfort with risk, recognition that “perfect can be the enemy of the good”.

Pay

A reasonable estimate of the base salary range for this role is $115,000 - $130,000. In addition, the compensation package may include a discretionary bonus and other benefits, including health care benefits, retirement benefits, benefits permitting paid days off (including sick leave, parental leave, and paid time off or vacation benefits), and other benefits that must be reported for federal tax purposes.