Technical Assistant, PV Operations

About the role

Every day, we rise to the challenge to make a difference and here’s how the Technical Assistant, PV Operations role will make an impact:

Responsibilities

• Creation of new case files as applicable.
• Conduct Individual Case Safety Report (ICSR) reconciliation with business partners as per the terms outlined in pharmacovigilance agreements.
• Create and maintain work instructions related to assigned duties.
• Prepare request and information letters.
• Assist in maintaining the PSRM file room which includes archiving, file retrieval, file room inventory, coordinate maintenance of Xerox machines.
• Assist in the reimbursement process for PSRM reports.
• Perform administrative duties which may include departmental mail, returned mail, filing, maintain inventory of enveloped and brochures, and entry into departmental tracking database.
• Perform other duties as assigned.

Requirements

• Minimum of 0-2 years of experience.
• High School Diploma and 4 years of administrative experience preferred.
• However, a combination of experience and/or education will be taken into consideration.
• Must possess knowledge of departmental policies and procedures and the operation of a business office.
• Must possess excellent written and verbal communication, interpersonal, organization skills and a strong working knowledge of Microsoft Office and Outlook.
• Knowledge of medical terminology is an asset.
• Confidentiality of departmental and company business is essential.
• Ability to read and interpret general business documents.
• Ability to write routine reports and general business correspondence.
• Ability to work with peers and communicate basic concepts.
• Ability to add, subtract, multiply, and divide.
• Ability to solve practical problems through standardized solutions that require limited judgment.
• Ability to follow prescribed and detailed procedures to solve routine problems.

Qualifications

• Typically sitting at a desk or table.
• Intermittently sitting, standing, walking or stooping.
• Non-production Related May be required to stand; walk; stoop; bend; kneel; and climb steps.
• May require use of hands and use of arms. lifting requirements.
• Normal office situation.
• Proficiency in speaking, comprehending, reading and writing English is required.

Pay

The salary range for this position is $37,000.00 - $73,000.00 USD. Exact compensation may vary based on skills, experience, and location.