Solar PV Service Technician
RACK · Boca Raton, FL · 2 mo ago
On-siteInformation TechnologyFull-time
Key Responsibilities
- Diagnose and resolve common solar service issues including: Low production alerts, Gateway / inverter communication issues, Microinverter failures, Battery performance concerns, Roof leak-related service (per SOP), and Warranty-related service calls.
- Perform basic system testing and verification in the field.
- Support removal & reinstall (R&R) projects as needed.
- Field Work & Site Support:
- Perform on-site service visits and inspections.
- Aid with site surveys when required.
- Document work performed with photos and notes.
- Communicate findings clearly to internal team.
Service Coordination Support
- Utilize ServiceTitan or similar platforms for job tracking and updates.
- Aid with service documentation and job status updates.
- Support coordination with technicians, vendors, and internal team.
Cross-Trade Exposure (As Needed)
- Light electrical service support (non-licensed work only).
- Generator or surge-related service coordination.
- General service team support.
Required Experience
- 1–3 years of residential solar experience (installation, service, or troubleshooting).
- Working knowledge of solar system components and common service issues.
- Strong problem-solving and field troubleshooting skills.
- Ability to document work clearly and communicate effectively.
Preferred (Not Required)
- Experience with ServiceTitan or similar service platforms.
- Electrical experience (highly valued).
- Experience with removal & reinstall (R&R) projects.
- Site survey experience.
Certifications (a Plus Not Required)
- Enphase
- Tesla (Powerwall)
- Generac (PWRcell)
- Qcells
- SolarEdge