Associate Store Manager, Full Time, Williamsburg Brooklyn - West Elm

About the role

In partnership with the General Manager, you will ensure the store meets or exceeds sales and contest goals, while meeting payroll targets based on current trends. You will prioritize, plan, and adjust schedules and daily agendas to meet business goals, hold the team accountable to achieving goals, and recruit, interview, and select qualified candidates to build a talent pipeline. You will train and motivate associates through ongoing programs in sales, customer service, and product knowledge, develop associates to assume increased levels of responsibility, and assess performance while providing ongoing feedback and completing performance appraisals and development plans.

Responsibilities

• Ensure the team provides an exceptional customer experience to achieve World Class Service standards.
• Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
• Maintain a safe work environment and ensure ongoing safety training and awareness.
• Ensure store standards are met and maintained, including visuals, cleanliness, signage, and safety.
• In partnership with the General Manager, manage store-operating procedures such as inventory levels and cash control to minimize store losses.
• Responsible for ensuring the store meets company guidelines in opening and closing.
• Monitor company assets through accurate inventory procedures.
• Ensure associates comply with all Company policies and procedures.
• Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.

Requirements

• 2–3 years of management experience, with specialty retail preferred.
• Proven ability to manage staff to meet and exceed sales while meeting payroll goals.
• Proven ability to identify top talent and train, develop, and retain great people.
• Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
• Effective communication, organization, and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Benefits

• A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels.
• A 401(k) plan and other investment opportunities.
• Paid vacations, holidays, and other time-off programs.
• Health benefits, including health, dental, and vision insurance; health and dependent care tax-free spending accounts; medical, family, and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program.
• A wellness program that supports physical, financial, and emotional health.
• In-person and online learning opportunities through WSI University.
• Cross-brand and cross-function career opportunities.

Pay

The anticipated pay range for this role is $71,000.00–$84,000.00 annual salary, based on several factors including but not limited to education, work experience, certifications, and geographic location.