Associate Salesforce Product Owner

Responsibilities

• Act as a primary point of contact for Salesforce-related enhancements and required system updates, overseeing the product lifecycle from ideation to deployment and maintenance.
• Gather and document business requirements, translating them into functional specifications for development.
• Maintain and prioritize the product backlog, ensuring that development efforts align with business priorities and objectives.
• Work closely with developers and architects to design scalable and efficient Salesforce solutions that address business needs.
• Cook up with cross-functional teams, including sales, marketing, project delivery, and our functional partners, to ensure seamless integration of Salesforce solutions.
• Provide training and support to end-users, ensuring they can effectively utilize Salesforce to perform their duties.
• Assist in the development of training materials and release notes, as needed.
• Monitor the performance of CSP, identifying areas for improvement and implementing necessary changes.
• Ensure Salesforce solutions adhere to industry regulations, company policies, and best practices for data security and privacy.
• Stay abreast of Salesforce updates and innovations, recommending and implementing improvements to enhance the platform's functionality.

Requirements

• Minimum of 2 years of experience working with Salesforce or other similar products, preferably in product ownership or project management role.
• Proficiency in Salesforce configuration, customization, and administration is highly desirable. Familiarity with Apex, Visualforce, and Lightning components, Agentforce is a plus.
• Strong analytical and problem-solving skills, with the ability to analyze complex business requirements and translate them into effective Salesforce solutions.
• Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels of the organization.
• Proven experience in project management, with the ability to manage multiple projects simultaneously and meet deadlines.
• Collaboration Ability to work collaboratively in a team environment, fostering strong relationships with peers and stakeholders.
• Flexibility to adapt to changing business needs and priorities, with a proactive approach to managing challenges.
• Preferred Certification Salesforce certifications such as Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Agentforce Specialist are highly desirable.