Associate Representative, HR

About the Role

Deliver a high level of detailed and efficient transactional talent processes for a designated Distribution Center at Ross, a leading off-price retail chain with over 2,200 stores and $22.8 billion in 2025 revenues. Our team values career growth, teamwork, diversity, equality, inclusion, and community impact. Corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide.

Responsibilities

• Establish and maintain a regular communication cadence with the Staffing Lead to understand Non-Exempt staffing needs.
• Communicate regularly with temporary staffing agency partners to address Distribution Center needs promptly and according to established processes.
• Maintain regular communication with HR Director(s).
• Follow established processes as detailed in current Process Guides.
• Process Staffing Orders in a timely manner and deliver daily reporting.
• Prepare New Hire Folders in advance of new Associate orientation.
• Audit Associate files, including I-9s, and add required documentation to existing files.
• Post Non-Exempt open positions.
• Complete salary work-ups and attain all required approvals.
• Create Offer Letters.
• Schedule Candidates with Hiring Managers in a timely manner.
• Complete temporary staffing agency Associate conversions to Ross Associates.
• Schedule and participate in non-exempt Associate orientation and onboarding.
• Schedule pre-employment required testing (Drug/Job Skills/Background).
• Submit separation reports for direct hire fallout and I-9 related separations.
• Complete Exit interviews for departing Ross Associates.
• Respond to Talx requests for terminated Associate unemployment claim information.
• Electronically file performance-related corrective action in the Goal Post System.
• Deliver required reporting.

Competencies

• Communicates Effectively
• Ensures Accountability & Execution
• Collaboration
• Business Acumen
• Leading by Example
• Plans, Aligns & Prioritizes

Requirements

• Degree preferred.
• 10-key by touch proficiency.
• Knowledge of Microsoft Excel and Word.
• Knowledge of PeopleSoft and Kronos preferred.
• Ability to adapt to multiple demands, shifting priorities, and possess a sense of urgency.

Physical Requirements

• Ability to work in an office environment, primarily on a computer.
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files.
• Consistent timeliness and regular attendance.
• Vision requirements: Ability to see information in print and/or electronically.
• Full-time in-office presence required for team interaction, meetings, collaboration, client support, mentoring, coaching, and feedback.

Ross is an equal employment opportunity employer, considering individuals for employment based on skills, abilities, and experience.