Associate Representative, HR (Transactional Talent)

About the Role

Deliver a high level of detailed and efficient transactional talent processes for a designated Distribution Center at Ross, a leading off-price retail chain with over 2,200 stores and $22.8 billion in 2025 revenues. Join a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Our corporate headquarters are in Dublin, CA, with 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. We value career growth, teamwork, diversity, equality, inclusion, and community impact.

Responsibilities

• Establish and maintain a regular communication cadence with the Staffing Lead to understand Non-Exempt staffing needs.
• Coordinate with temporary staffing agency partners to address Distribution Center needs promptly and according to established processes.
• Maintain regular communication with HR Director(s).
• Follow established processes as detailed in current Process Guides.
• Process Staffing Orders in a timely manner and deliver daily reporting.
• Prepare New Hire Folders in advance of new Associate orientation.
• Audit Associate files, including I-9s, and add required documentation to existing files.
• Post Non-Exempt open positions.
• Complete salary work-ups and attain all required approvals.
• Create Offer Letters.
• Schedule Candidates with Hiring Managers in a timely manner.
• Complete temporary staffing agency Associate conversions to Ross Associates.
• Schedule and participate in non-exempt Associate orientation and onboarding.
• Schedule pre-employment required testing (Drug/Job Skills/Background).
• Submit separation reports for direct hire fallout and I-9 related separations.
• Complete Exit interviews for departing Ross Associates.
• Respond to Talx requests for terminated Associate unemployment claim information.
• Electronically file performance-related corrective action in the Goal Post System.
• Deliver required reporting.

Competencies

• Communicates Effectively
• Ensures Accountability & Execution
• Collaboration
• Business Acumen
• Leading by Example
• Plans, Aligns & Prioritizes

Requirements

• Degree preferred.
• 10-key by touch proficiency.
• Knowledge of Microsoft Excel and Word.
• Knowledge of PeopleSoft and Kronos preferred.
• Ability to adapt to multiple demands, shifting priorities, and possess a sense of urgency.

Physical Requirements

• Ability to work in an office environment, primarily on a computer.
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files.
• Consistent timeliness and regular attendance.
• Vision requirements: Ability to see information in print and/or electronically.
• Full-time in-office presence required, including in-person team interaction, meetings, collaboration, client support, mentoring, coaching, and/or feedback.

Supervisory Responsibilities: None