Associate Project Manager / Project Coordinator – Software & Events (Remote – NY, PA, NC, NJ, MD, DC, VA)

Benefits

• Volunteer Day
• Full-time exempt, 100% remote position
• Paid sick leave, paid vacation, paid holidays
• 401K plan
• Qualified Small Employer Health Reimbursement Account (QSEHRA)
• Entry-level salary range: $50,000 – $65,000 annually
• Casual, dynamic, and creative environment with a focus on learning and sharing

Responsibilities

• Acting as a liaison between clients and internal teams, including development, sales, and marketing
• Maintaining meticulous account records to guarantee data accuracy
• Assisting in QA testing to ensure the highest quality and helping clients shine
• Cultivating strong client relationships to support marketing in highlighting success stories
• Organizing and managing implementations, while serving as a primary point of contact for stakeholders
• Analyzing and interpreting clients’ challenges and objectives, consistently advocating for their best interests
• Participating in various strategic projects, including system improvements, retention campaigns, and collaborative efforts with Marketing
• Representing the company at industry and client events by demoing the platform, recording product walk-throughs, and meeting directly with customers to highlight features or gather feedback
• Adapting to schedule changes (work hours) during peak event periods, including occasional weekends and/or adjusted hours to support event time zones

About Us

ATIV Software develops cutting-edge mobile and desktop solutions that are transforming medical and scientific conferences. Trusted by leading organizations and loved by attendees for its ease of use, our platform connects thousands of researchers and healthcare professionals at major events while eliminating paper waste and making a significant environmental impact.

Qualifications

• Technology-minded with an eagerness for learning new tools and technologies, especially mobile and virtual event platforms
• Excellent written and verbal communication skills, comfortable presenting on video and explaining technical concepts in simple terms
• Self-motivated and highly organized – can manage and prioritize workload effectively, requiring minimal guidance to thrive in a fast-paced, remote environment
• Strong attention to detail and consistent follow-through – you catch what others miss and deliver accurate, thorough work
• Innate problem-solver who is comfortable with ambiguity and proactively finds solutions for new or unfamiliar situations
• Deeply committed to client success, with a desire to ensure users receive maximum value from our platform
• Experience as a meeting planner or event professional preferred – familiarity with how conferences work will help you hit the ground running