Associate Principal, Payer Partnerships

About the role

The Associate Principal, Payer Partnerships will own the commercial relationships and channel strategy that will expand Headway’s footprint and make Headway the go-to mental health partner across the plan's book of business.

Responsibilities

• Develop and strengthen senior-level relationships with commercial leadership at our health plan partner, ensuring Headway is known, trusted, and actively championed across their organization.
• Develop Headway's understanding of patient acquisition channels, forming a point of view on which segments have appetite for deeper Headway engagement, which partners can facilitate that, and what the strategic tradeoffs are.
• Collaborate with internal, cross-functional stakeholders to deliver insights to inform product and operations strategy.
• Drive strategic initiatives that deepen the partnership, identifying where Headway can expand its role, generate new demand, and increase stickiness across the plan's commercial ecosystem.

Requirements

• A minimum of 7+ years of experience in the healthcare space, preferably in roles within Business Development, or in Strategic Partnerships/Customer-facing roles.
• A track record of building meaningful relationships from scratch in complex, matrixed organizations — and you do it strategically, not just by being personable.
• Experience working in or closely adjacent to the commercial side of healthcare, like at a digital health company with payer or employer channel exposure.
• Ability to think in playbooks and document your approach so the commercial channel playbook you develop can be replicated across other accounts.

Qualifications

• You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat.
• You are a strategic thinker who can identify the right questions, find the people and data that can answer them, and form a point of view before anyone asks you to.

Skills

• Strategic thinking and relationship-building skills.
• Strong negotiation and communication skills.
• Experience in healthcare industry, preferably in payer or employer channel.

Benefits

We offer a comprehensive and competitive total rewards package, including:

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

Pay

The expected base pay range for this position is $130,000-$200,000, based on a variety of factors including qualifications, experience, and geographic location.

Schedule

We are committed to offering a flexible schedule to accommodate the needs of our employees.