Associate Operations Processor (contract)

Location: 2005 Market St, Philadelphia, PA
Duration: 6 months
Work engagement: W2

Schedule

• Onsite – weekends only
• 20 hours per week
• 06:00 AM – 04:45 PM EST

Benefits

• Health Insurance
• Life insurance
• 401K
• Voluntary Benefits

About the role

The Associate Operations Processor supports daily Lockbox Operations by processing customer payments and correspondence in a high-volume production environment.

Responsibilities

• Process incoming payments and customer correspondence
• Sort, prepare, review, and distribute documents for processing
• Perform accurate data entry and transaction verification
• Balance completed work and identify routine exceptions
• Operate and support electronic or mechanical processing equipment
• Prepare and distribute incoming and outgoing mail
• Follow operational procedures, controls, and compliance requirements
• Partner with team members and leadership to support daily operational needs
• Meet established productivity and quality standards

Requirements

• Applicants must be authorized to work for ANY employer in the U.S. (no visa sponsorship available)
• High School Diploma or GED
• 6+ months of operations support experience

Skills

• Basic computer skills, including data entry, Microsoft Office, email, and navigating multiple systems
• Strong attention to detail and accuracy
• Effective verbal and written communication skills
• Ability to manage workload and meet production deadlines
• Reliable attendance, punctuality, and strong work ethic

Preferred Qualifications

• Experience in Lockbox Operations, Payment Processing, or Banking Operations
• Bachelor’s degree or equivalent experience
• Financial services experience