Associate operations Processor

About the role

At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

Wells Fargo is seeking an Associate Operations Processor as part of the Wire Transfer department. Learn more about the career areas and business divisions at wellsfargojobs.com

Responsibilities

• Perform general clerical operations tasks that are routine in nature
• Receive, log, batch, and distribute work
• File, photocopy, and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedures
• Support Operations in completing complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Perform complex operational and customer support initiatives within Operations functional area
• Apply technical knowledge and expertise to perform work and action requests
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Requirements

Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications: Experience supporting wire transfer operations and related payment processing activities; Knowledge of Office of Foreign Assets Control (OFAC) regulations and compliance requirements; Previous production or operations experience in a fast-paced, high-volume environment; Quality Control (QC) and/or Quality Assurance (QA) experience; Working knowledge of GSMOS and Fircosoft systems; Proficiency with Microsoft Office applications, including Word and Excel; Strong organizational skills with the ability to prioritize tasks, meet deadlines, and perform effectively under pressure; Exceptional attention to detail and commitment to accuracy; Ability to collaborate effectively within a team environment; Demonstrated ability to work independently with minimal supervision.

Benefits

Robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.

Schedule

Schedule: Monday thru Friday, 12:00 am - 9:00 pm (requires the flexibility to work additional hours to support business needs). Training: You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products,