Associate Operations Manager-TLMD

Impact: As the Associate Operations Manager-TLMD located onsite in the Chicago, IL area, you will provide on-site support for Drivers with Shipt at a Target Sortation Center. This role will liaise between the Target Sortation Center operations team and Drivers with Shipt to achieve efficiency and safety during the route dispatch process. While no two days are the same, you will triage and escalate operational concerns or technology issues to Shipt leadership and/or Target partners on-site. You will have an opportunity to support new processes, product launches, and pilot tests while continuously promoting a safe working environment at the Sortation Center. Additionally, you will monitor delivery performance and operational results to drive healthy operational and financial results. As needed, you will partner with leaders to develop countermeasures for defects within the market.

Responsibilities

• Provide on-site support for Drivers with Shipt at a Target Sortation Center.
• Liaise between the Target Sortation Center operations team and Drivers with Shipt to achieve efficiency and safety during the route dispatch process.
• Triage and escalate operational concerns or technology issues to Shipt leadership and/or Target partners on-site.
• Support new processes, product launches, and pilot tests.
• Promote a safe working environment at the Sortation Center.
• Monitor delivery performance and operational results to drive healthy operational and financial outcomes.
• Partner with leaders to develop countermeasures for defects within the market.

Requirements

• 2+ years of operations, customer service, or related experience.
• Experience in logistics or warehouse environments.
• Proficient with technology, including smartphones, app-store, and Google Suite.
• Strong data-driven leadership skills and relationship-building abilities.
• Ability to maintain a flexible working schedule.

Pay

Pay Range: $52,900 - $65,000. Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Schedule

This role is onsite in the Chicago, IL area.

Benefits

• Medical, dental, and vision coverage for employees and eligible family members.
• Enrollment in the company’s 401k plan.
• Discretionary vacation for exempt team members.
• Paid holidays throughout the calendar year.
• Paid sick leave.
• Eligibility for an annual bonus.
• Potential for restricted stock units based on role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities. At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits, and commit to giving back to our communities in ways that make life better, both personally and professionally.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, visit Shipt’s company site.