Associate Operations Manager

What You’ll Be Doing

• Ensure all associates embrace the safety culture and comply with all safety initiatives.
• Lead the engineering and project management for the assigned Division.
• Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
• Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
• Develop a budget and meet revenue and gross margin targets.
• Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
• Deliver projects within the original budgeted cost.
• Execute monthly project cost and Work in Progress (WIP) analysis.
• Report monthly financial performance in an effective manner to management and take corrective action as needed.
• Responsible for efficient asset management, such as inventory and company service vehicles.
• Build a high-performance culture to include performance reviews and development initiatives.
• Engage in manpower planning and allocation.
• Ensure customer satisfaction and cash collections.
• Collaborate with the sales team to support the growth and profitability of the branch.

What We Like About You

• Two years’ experience in an operations leadership role within the fire and life safety industry.
• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
• Strong, positive team builder with leadership ability.
• Knowledge of current fire and life safety systems.
• Working knowledge of Profit and Loss statements and key financial drivers.
• Ability to attract, develop, grow, and retain a team.
• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.