Associate Operations Director

About the role

Join our dedicated outpatient team, where patient-centered care is our top priority. In this role you will directly report to the Market President and play an important part in delivering high-quality clinical support to our Patients.

Responsibilities

The Associate Operations Director helps develop and leads implementation for staffing plans, policies and procedures for the facility. Works closely with Clinic Manager and dyad partner as well. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s). Leads multiple managers or highly specialized professional associates.

Requirements

• Requires a Bachelor's degree in Healthcare Administration, Business Administration, Public Health Administration or another related field.
• Or in lieu of Bachelor's degree 10+ years of Healthcare Administration/Leadership Experience, with a minimum of 2 years Valued Base setting experience.
• 2+ years of progressive supervisory experience in providing oversight for multiple physician practices or healthcare clinics.
• 4+ years of management experience.
• P & L management experience.
• Efficient in Microsoft software including Excel Word, Outlook and PowerPoint.
• Experienced with electronic medical records.
• For this role you are required to travel to Louisiana and Mississippi. Local travel is required; Mileage is reimbursed.

Preferred Qualifications

• Bilingual English / Spanish
• HEDIS knowledge
• Project management skills / training
• Experience with medical coding
• Master's Degree

Pay

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes.

CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM).