Associate Operations Director

About the role

The Associate Operations Director plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The role requires a solid understanding of how organization capabilities interrelate across departments and drives results in a full-risk VBC environment.

Responsibilities

• Develops and leads implementation for staffing plans, policies and operating procedures for the clinic.
• Works closely with clinicians to ensure optimal patient outcomes.
• Manages a budget of $1M+.
• Adheres to Humana's flu vaccine policy.

Requirements

• 5+ years of management experience in clinical care or related field, with experience driving results in a full-risk VBC environment.
• Strong understanding of healthcare regulations, compliance, and managed care.
• Skilled in EMR systems, DataHub, NPS, and other relevant software tools.
• Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program.
• Candidates selected for this job will be required to be screened for TB.
• Current CPR certification.
• Associates working in the State of Florida will need ACHA Level II Background clearance.
• Must have a valid driver's license as there will be travel between centers.
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
• Candidates selected for this job will be required to adhere to Humana's flu vaccine policy.

Qualifications

• Bachelor's degree or equivalent experience preferred. Degree preferably in Business administration Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 10+ years of Healthcare.
• Basic knowledge of Population Health and how it comes to life in a global risk primary care environment.
• Familiarity with Medicare and Risk model.
• Experience managing a budget of $1M+.

Skills

• Interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations, and other health plan staff.

Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Pay

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year

Schedule

Scheduled Weekly Hours 40