Associate Operations Coordinator

Duties and Responsibilities

• Create, activate, and manage transportation orders and shipments.
• Schedule pickup and delivery appointments with carriers and customers.
• Track and trace shipments to ensure on-time performance and issue resolution.
• Provide shipment updates and transportation information to customers and carriers.
• Maintain strong communication with internal teams, carriers, and customers to ensure timely resolution and customer satisfaction.
• Prioritize and multitask within a fast-paced operational environment supporting a high volume of customers.
• Utilize customer-specific SOPs and workflows to support transportation operations effectively.
• Collaborate with leadership and team members during overnight operations, with leadership support always available on shift.

Required Qualifications

• High school diploma or GED.
• Previous customer service experience.
• Strong attention to detail and accuracy.
• Ability to work evenings and/or weekends (for select roles).

Additional Skills & Qualifications

• Bachelor’s degree from an accredited college or university (preferred).
• Basic proficiency in Microsoft Office applications.
• Prior experience working in a role requiring high attention to detail.
• Commitment to and appreciation for a diverse and inclusive work environment.

Job Type & Location

This is a Contract position based out of Eden Prairie, MN.

Pay And Benefits

The pay range for this position is $21.50 - $21.50/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.