Associate Nurse Manager, Pediatric Cardiac ICU, Full-Time, Days

About the Role

Jackson Holtz Children's Hospital at the University of Miami/Jackson Memorial Medical Center is one of the largest pediatric hospitals in the southeast United States. The hospital is renowned for its care of critically ill newborns, pediatric multi-organ transplants, and comprehensive children's kidney failure and transplant programs. The Children's Heart Center at Holtz Children's is the only comprehensive children's heart program in South Florida.

The Associate Nurse Manager reports directly to the Nurse Manager and oversees daily operations of the assigned shift, ensuring high-quality, safe, and appropriate nursing care. This role is accountable for staff competency, resource management, and adherence to organizational policies and procedures. The Associate Nurse Manager assists the Nurse Manager with strategic operations, staff meetings, and other unit responsibilities.

Responsibilities

• Support the mission, vision, values, and strategic initiatives of Jackson Health System.
• Improve employee engagement through collaboration, accountability, and recognition of team performance.
• Lead structured huddles, resolve staff issues, and emphasize organizational CARE values (Compassion, Accountability, Respect, Expertise).
• Provide mentorship and contribute to staff retention and development, including succession planning.
• Participate in LEAN/Process improvement workgroups and policy/process improvement committees.
• Use the nursing process to deliver, modify, and coordinate high-standard patient care and education.
• Round on patients, monitor bedside handoffs, and ensure responsiveness to call lights.
• Facilitate staff education, including clinical competencies, orientation, and mentoring.
• Assume 24/7 responsibility for unit operations in the absence of the Nurse Manager.
• Collaborate with leadership to meet staffing requirements, nursing care standards, and documentation expectations.
• Report issues or changes in patient acuity or incidents to leadership promptly.
• Formulate and implement short- and long-term goals aligned with organizational priorities.
• Develop and maintain positive relationships with providers and act as a resource for staff.
• Identify, develop, and retain high-potential employees through engagement and educational programs.
• Evaluate performance, focusing on results and developmental needs.
• Recruit, orient, and oversee new employees in collaboration with leaders, educators, and preceptors.
• Promote the organization’s Mission, Vision, philosophy, code of ethics, and CARE values.
• Analyze healthcare trends and suggest improvements in patient care standards.
• Support quality and performance metrics, including core measures, hospital-acquired infections, safety initiatives, and patient experience.
• Round daily on patients to ensure compliance with nursing practice standards, including handwashing and patient satisfaction.
• Participate in budgetary planning and monitor monthly budgets to meet financial targets.
• Develop and manage staffing schedules based on patient acuity and workforce targets.
• Review and approve timecards and manage staffing adjustments as needed.
• Maintain compliance with regulatory and organizational policies and procedures.
• Prepare and maintain the unit for regulatory agency requirements.
• Role model behaviors of service excellence and CARE values.

Requirements

• Bachelor's degree in Nursing (required).
• Valid Florida RN license (required).
• American Heart Association (AHA) Basic Life Support (BLS) with at least 6 months validity (required).
• AHA Pediatric Advanced Life Support (PALS) (required).
• 3 to 5 years of related nursing experience.
• Management experience (strongly preferred).
• Pediatric ICU and Cardiac Surgery experience (highly preferred).
• Progressive leadership experience (highly preferred).
• Must meet and maintain all unit-specific and organizational skills, competencies, certifications, and licensures as required by regulatory and nursing standards.

Skills

• General Competencies:
  • Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
  • Effective oral and written communication skills.
  • Professional composure in difficult and stressful situations.
  • Ability to follow instructions and exercise sound, independent judgment.
  • Proficiency in job-appropriate technology and software applications.
• Management Competencies:
  • Knowledge of strategic planning, resource allocation, and leadership techniques.
  • Skill in monitoring and assessing performance to drive improvements.
  • Ability to use logic and reasoning to evaluate solutions and solve problems.
  • Ability to plan, implement, and evaluate programs.
  • Ability to establish goals and objectives and recognize, analyze, and solve problems.
• Nursing Competencies:
  • Ability to respect and accommodate patients' preferences, beliefs, customs, and practices.
  • Compassionate, patient, and non-judgmental approach to patients, families, and colleagues.
  • Ability to provide clear, accurate, and effective information to doctors, nurses, patients, and family members.
• Unit-Specific Competencies:
  • Clinical knowledge and ability to complete all required unit competencies.
  • Knowledge of strategic planning, resource allocation, and leadership techniques.
  • Skill in monitoring and assessing performance to drive improvements.
  • Ability to plan, implement, and evaluate programs.
  • Ability to establish goals and objectives and solve problems.

Schedule

Full-Time, Days (Monday-Friday, 8:00 AM - 4:30 PM).

Working Conditions

• Physical Requirements:
  • Frequent sitting, standing, or walking for extended periods.
  • Ability to carry objects weighing up to 20 pounds.
  • Frequent visual acuity for extended computer use.
• Environmental Conditions:
  • Fast-paced environment with occasional high-pressure or emergent situations.
  • Frequent interaction with a diverse population, including team members, providers, patients, and the public.
  • Subject to inside environmental conditions with occasional outdoor exposures.
  • Exposure to communicable diseases, toxic substances, medicinal preparations, and other hospital/medical office conditions.
  • Potential exposure to needle sticks, airborne infections, medical gases, X-rays, and chemical exposures.