Associate Network Engineer

Duties And Responsibilities

• Monitor and respond to IT support tickets involving network connectivity, wireless performance, and related technical issues, ensuring prompt and professional customer service.
• Install and implement new network hardware as required; assist with configuration, evaluation, and upgrades of core and edge switches.
• Maintain accurate and up-to-date network documentation using Visio and standard documentation tools.
• Cookordination inspection and upkeep of network closets, cabling, and related infrastructure.
• Support and maintain internal router and switch configurations, including scheduling firmware and software updates.
• Monitor network performance using network management tools; prepare and analyze traffic and performance reports.
• Assist with installation, support, and troubleshooting of wireless network equipment; report and document areas of degraded service.
• Provide technical troubleshooting and diagnosis of network components; identify issues and recommend corrective actions.
• Coordinate with hardware and software vendors for maintenance, upgrades, and repairs, ensuring proper documentation of activities.
• Support network security initiatives and ensure compliance with established security policies.
• Participate in testing and maintaining disaster recovery plans and procedures.

Requirements

• Bachelor's degree in computer science preferred, or an equivalent combination of education, experience, and training.
• Minimum of 2 years' experience supporting Cisco network equipment in an enterprise environment.
• PREFERRED CERTIFICATIONS: CCNA, CompTIA Network+, or other relevant networking certifications.
• Participation in on-call rotation; occasional weekend or after-hours work required.

Competencies

• Hands-on experience with Cisco network management tools, Fluke testers, DNA Center, ISE, DNS, and DHCP.
• Strong analytical skills with the ability to identify and resolve network issues creatively and strategically.
• Experience with network bandwidth management.
• Effective oral and written communication skills.
• Commitment to staying current with industry trends and network administration tools.
• Ability to quickly learn and work accurately with diverse hardware and software systems.
• Professional interpersonal skills for working with staff and customers.
• High proficiency in troubleshooting and producing detailed network documentation.

Benefits

The University Of Tampa Offers Great Benefits To Include:

• FREE Tuition
• Generous paid leave
• Wellness initiatives
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short & Long Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program
• Discounted On-Campus Dining Meal Plans
• FREE On-Campus Parking
• Access to Campus Amenities
• Fitness Center
• Pet Insurance
• Flexible Spending Accounts
• and more!

Work Schedule

Monday through Friday, 8:30 a.m. to 5:30 p.m. Summer - Monday through Thursday, 8:00 a.m. to 5:30 p.m. Occasional evenings and weekends may be required.

Background Check Requirements

Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.