Associate Market Clinical Director

About the role

The Associate Market Clinical Director will directly supervise, performance manage and train Clinical Directors within his/her assigned market. They are accountable for center performance objectives, P&L, growth, and culture. The role involves overseeing clinical operations, managing clinical talent, and fostering a positive workplace culture.

Responsibilities

• Directs accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
• Safeguards successful clinical operations and meeting/exceeding plan market earnings.
• Maintains, mentors, and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
• Manages talent development of PCPs, NPs, and Medical Directors in his/her centers, including facilitating practice, conducting 1:1s, and executing leadership development plans and performance management.
• Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards.
• Assists Clinical COE in training of new practitioners within the assigned centers.
• Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
• Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, among others, and drives a social media presence locally.
• Maintains and responds with urgency to workplace concerns.
• Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations.
• Assists Regional President with market quality and performance improvement initiatives.
• Oversees monthly scorecard reviews and in conjunction with Clinical Leadership, for delivery of quarterly clinical metric analysis.
• Develops deep relationships with providers and key stakeholders in the market.
• Uses the understanding of the local market dynamics to drive clinical initiatives.
• Builds clinical credibility and trust to deepen relationships.
• Aids in the implementation of cost reduction and market clinical strategies.
• Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
• Performs other duties as assigned and modified at manager’s discretion.

Qualifications

• MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required.
• A minimum of 2 years’ clinical experience required; 3 years preferred.
• Strongly prefer one (1) years’ previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population.
• Board eligibility is required. Board Certified in Internal Medicine, Family Medicine, Geriatrics or similar is preferred, but hires may have other sub-specialty training and board certification.
• Current, active license to practice medicine in State of employment.
• High performing physician with a proven track record of clinical leadership experience.
• Experience with population risk management or complex chronic disease care management.
• Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
• Preferred to be an existing high performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes.
• Preferred to have been with the organization >2 years, be a recognized leader amongst peers, and can lead teams in quality and performance improvement initiatives.
• If specialty, has demonstrated leadership within his/her specialty and delivered superior outcomes, with a proven ability to deliver primary care in our model.