Associate Manager, Global Community

Job Responsibilities

• Manage day-to-day communications on the social media channels of Razer (Instagram, Discord and TikTok) to grow the engagement and size of these channels exponentially.
• This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
• Create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement.
• Cook up content for Razer’s social media and community strategy as part of go-to-market efforts, which include content/campaign planning and creation.
• Develop and optimize Razer’s community and content playbook to ensure effective execution.
• Maintain relationships and build out UGC content with content creators through active outreach efforts.
• Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery.
• Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement.
• Perform ad-hoc department administrative duties as required.

Qualifications

• BA/BS degree relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience.
• 3-5 years of experience in community management or social media marketing.
• Fluent English is a must and (favorably) an additional second language.
• Understanding of community management and engagement best practices with some hands-on experience building out short-form video content.
• Adequate creative content spotting and emerging social trends identification ability.
• The ability to work in a fast-paced environment, focusing on generating business results.
• The ability to work with global teams across multiple time zones and cultures.
• Must be a gamer.

Pre-Requisites

• Salary Range (per annum): $70,200.00 - $117,000.00
• Disclaimer: Exact compensation may vary based on skills, experience, and location.