Associate Manager-Field Services Outside Plant Construction Splicer

About the role

TDS Telecom is seeking an experienced Associate Manager – Field Services Outside Plant Construction to lead fiber splicing operations across Montana markets. The ideal candidate will have a strong background in fiber splicing, testing, and quality control, with a proven track record in supervising construction teams.

Responsibilities

• Directs activities and personnel necessary for the construction of installation and repair of TDS OSP fiber networks to ensure Network Operations project timelines are met on time and within project capital budget requirements.
• Facilitates meetings with Network Services to depict project timelines, ensures project closing information is submitted in a timely manner, and materials and associate time are properly allocated to projects.
• Provides leadership to the direct team and all other teams involved in OSP construction that creates and maintains a challenging and rewarding environment.
• Ensures team maintains proper understanding of TDS’ goals and is coached through process improvements as those needs arise.
• Aids Network Services in the planning and execution of all capital projects to ensure are completed in a timely and cost-efficient manner.
• Maintains good working relationships with all adjacent teams.
• Serves as the management point of contact for all TDS network projects and customer related construction issues in specific market(s).

Qualifications

• Bachelor's degree (or higher) OR 4+ years professional work experience.
• Valid driver's license.
• 3+ years' experience in the telecommunications industry.
• 2+ years’ experience in a supervisory role or equivalent leadership experience.

Other Qualifications

• Strong overhead and underground fiber construction background a plus with a focus on supervision of construction crews delivering outside plant fiber projects with superior quality and within expected timelines and budget.
• Customer Focus Management and/or Total Quality Management training will be considered a plus.
• Experience working with teams and managing multiple tasks while maintaining a positive attitude is a must.
• Excellent problem-solving skills, strong leadership ability, and interpersonal skills are a must.
• Must be able to manage multiple tasks while maintaining a sense of urgency related to each separate issue.
• Ability to manage multiple tasks while maintaining a sense of urgency related to each separate issue.
• Must be able to handle stressful network outages, and/or customer impacting situations in a calm manner.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Employee Assistance & Wellness Programs
• TDS Service Discounts