Associate Launch & Proposal Manager - Remote (Must be available for Pacific Hours)

Position

The Medication Management Solutions (MMS) business unit within client is a $2B Global business, with the leading share in Pharmacy Automation and IV Delivery Products in Acute Care Hospitals, Non-Acute Care, and Retail Pharmacies. Its focus is optimizing the medication use process while ensuring patient safety.

Description

Job Category: Marketing
Level Of Experience: Mid-Level
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)

Implementation

• Risk Assessment and mitigation planning
• Review proposal documents to identify requirements and evaluate SME support
• Obtain a full understanding of the scope of the project, customer background, evaluation factors, project risks/mitigation options
• Update project tracker of all opportunities across the business
• Review customer engagement needs with Commercial Launch Management team and determine recruiting demographics, projected site close outs, and contract management needs
• Ensure project entrance and exit criteria are established and clearly articulate the desired recruiting demographic
• Track contract expiration dates and ensure amendments or close-out process are in place
• Work with sales and cross functional SMEs to develop RFx/proposals
• Work with Commercial Launch Management team & cross-functional SME to develop the recruitment or project close out messaging and manage contract term limits and financial caps
• Demonstrate superior communication skills to work cross-functionally within an organization and effectively present solutions to a variety of audiences, recruit and engage customers for contracting
• Demonstrate attention to detail and customer management by gathering assessment activity logs from customers, analyze for accuracy, obtain approvals from Ethics & Compliance, and ensure credits are allocated to customer accounts in a timely fashion
• Collaborate cross-functionally to ensure any customer feedback is communicated to the appropriate platform and core team(s)
• Track exit criteria validation is occurring across the project and project scorecards reflect status
• Support internal and external customers through execution of an organized process and navigation for internal resources
• Demonstrate critical thinking skills to effectively multi-task, prioritize and manage multiple projects within a high pressure, deadline-driven environment
• Attention to detail to ensure accuracy and compliance with RFP response standards, Development Partner site contracts, and client policies
• Engage SMEs and successfully produce winning customer centric submissions aligned with identified timelines
• Develop an organizational understanding to access data sources and SMEs in support of early adopter customer, project teams', and field teams' needs
• Create RFx first drafts of all contents for SME/BD Stakeholder review
• Ability to take a compilation of raw content and transform it into customer facing content
• Adjust tone and format to align with the specific customer and messaging

Qualifications & Competencies

• 2-3 years project management experience; experience with RFP’s/RFI’s in government and/or healthcare settings strongly preferred.
• Highly polished writing and editing skills, strong application of the English language (diction, grammar, and spelling).
• Strong team member able to communicate effectively and work extremely well with complex multidisciplinary teams.
• Advanced presentation and verbal communication skills, comfortable presenting to large and/or senior audiences.
• Demonstrated proficiency in: project management, planning, deadline-driven execution, time-management, and follow-through skills.
• Ability to collaborate and establish rapport and relationships with business partners and internal stakeholders.
• Ability to manage through ambiguity
• Personal characteristics: dynamic, team player, detail-oriented, critical thinker, self-motivated, enthusiastic, resourceful, customer-focused, interested in professional development/career progression, personable.
• High degree of proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook).
• Conferencing and team collaboration platforms (Microsoft Teams, SharePoint)
• Bachelor's Degree in Business, Communications, Marketing, Journalism, PR, Engineering, or Life Science preferred or commensurate work experience
• Understanding of Market Segmentation principles desired
• Experience in a healthcare, medical device and/or related industry experience preferred
• Experience with healthcare enterprise software or medical device implementations a plus
• Experience with customer service a plus