Full-Time Assistant Center Manager

Duties

• Responsible for running the day to day in-center operations
• Assists the General Manager in keeping their center open and compliant
• Manages Staff in center on a daily basis, and is the first point of contact for all associate issues
• Keeps the General Manager informed with ongoing state of the center
• Effectively manage all areas of operations including product sales, ordering, bank deposits, training, customer relationships, print and freight price quotes, claims, and other duties as assigned
• Afford assistance and communication with the General Manager regarding all areas of center operations
• Supervise, motivate and develop Associates, focusing on excellent customer service, operational excellence and team building
• Provide excellent customer service in an over the counter retail service environment
• Accurately perform and/or oversee daily opening and close out procedures in accordance with company policy and procedure
• Work with the General Manager to pro-actively handle customer complaints and assist customers with problems to resolution
• Maintain a high level of sanitation, orderliness and professionalism throughout the center through the utilization of leadership by example

Requirements

• Two years of retail store operations experience
• Strong supervisory/managerial/leadership skills
• Excellent computer/internet/software knowledge
• The physical ability to perform this job (lifting, bending, etc.)
• Dynamic personality
• Ability to motivate a team to optimize performance

Qualifications

• May eventually need to train off-site for certifications
• Will eventually need to acquire and maintain a Notary commission