Associate, Expert Relations

Responsibilities

• Build deep relationships quickly across our highest value experts, acting as their key point person at Third Bridge.
• Engage confidently and authentically with a broad range of experts and stakeholders across industries, seniority levels, and backgrounds.
• Conduct in-depth feedback sessions and intelligence gathering to continuously improve the expert experience.
• Suggest and drive innovative and creative solutions for problems faced by our experts.
• Manage your portfolio with a high degree of autonomy and self-sufficiency, taking personal ownership and pride over the quality of every expert relationship.
• Handle compliance situations with professionalism and sound judgement, maintaining the highest standards of integrity in all expert interactions.
• Work effectively under pressure, maintaining strong responsiveness to client deadlines and time-sensitive requests without compromising relationship quality.
• Evolve our best practices for onboarding experts.
• Gain industry-based knowledge relevant to our highest value experts.
• Proactively research opportunities for expert engagement and identify trends that could enhance these engagements.
• Keep expert profiles updated and ensure information is accurate and current.
• Identify and recruit specialists for use across Third Bridge, while working with the Expert Relations Manager to develop and utilise proactive initiatives.

What you will bring

• Experience in client/relationship management or financial services research preferred
• Previous experience working with a high volume of clients or contacts simultaneously is preferable
• Exceptional interpersonal skills - naturally warm, personable, and able to build rapport quickly with senior industry executives and a wide variety of professionals
• Comfort working in a fast-paced, high-pressure environment with an acute awareness of client deadlines
• A self-starter mentality - highly self-sufficient, with a strong sense of ownership and personal pride over the quality of your work
• Adaptability and resilience in the face of frequent change; someone who is energised by a team that moves quickly and implements new ideas rapidly
• Comfort navigating compliance-related matters with professionalism and sound judgement
• Strong communication and listening skills
• Curiosity, proactivity, and creative problem solving
• Entrepreneurial mindset, keen to be part of a growing part of the business
• An eye for innovation, thinking on a global scale across all Third Bridge business units