Associate Engineer, Server

About the role

The Associate Engineer, Server Systems supports the operation, administration, monitoring, and maintenance of Inmar's server infrastructure across various environments. This role involves supporting the Server Team in managing a hybrid infrastructure that includes on-premises systems, virtualized platforms, cloud services, storage, backups, identity services, file services, remote desktop services, and related enterprise technologies.

Responsibilities

• Support production, development, QA, warehouse, and cloud-based server environments.
• Respond to assigned tickets, alerts, service requests, and operational tasks in a timely and professional manner.
• Assist with investigation, troubleshooting, escalation, and mitigation of incidents affecting server, operating system, storage, virtualization, identity, backup, or cloud infrastructure services.
• Participate in scheduled maintenance windows, including patching, system upgrades, configuration changes, validations, and post-change support.
• Support server lifecycle activities, including provisioning, configuration, monitoring, patching, decommissioning, and technical debt reduction.
• Support internal teams by helping troubleshoot issues between applications, operating systems, storage, network, identity, cloud platforms, and server infrastructure.
• Assist with backup validation, restore testing, replication checks, and business continuity activities to help ensure systems meet recovery objectives.
• Contribute to automation efforts using PowerShell, Bash, Python, Ansible, PDQ, or similar tools.

Requirements

• Fundamental server administration experience.
• A service-oriented mindset and a strong sense of ownership.
• Foundational experience with Windows Server administration.
• Foundational experience with Linux administration or willingness to develop Linux support skills.
• Working knowledge of AWS, Microsoft Azure, and Google Cloud Platform infrastructure concepts.
• Basic understanding of virtualization technologies such as VMware, Hyper-V, Nutanix, or similar platforms.
• Basic understanding of Active Directory, AzureAD / Entra ID, DNS, DHCP, GPOs, service accounts, security groups, and permissions.
• Basic understanding of networking concepts, including IP addressing, subnets, DNS, DHCP, routing, ports, firewalls, and the OSI model.
• Basic understanding of storage concepts, including file systems, partitions, volumes, RAID levels, SAN/NAS concepts, and backup targets.
• Basic understanding of backup, restore, replication, disaster recovery, and business continuity concepts.
• Interest in scripting, automation, monitoring, and operational improvement using PowerShell, Bash, Python, Ansible, or similar tools.
• Ability to use command-line tools and basic troubleshooting utilities such as ping, traceroute, nslookup, telnet, netstat, SSH, RDP, logs, and event viewers.
• Strong communication skills for team collaboration, ticket updates, handoffs, user interaction, and documentation.
• Ability to follow SOPs, change control processes, security standards, and escalation procedures.
• Demonstrated diligence, curiosity, accountability, and ownership of assigned tasks.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related technical field; or equivalent combination of education, experience, and technical training/certifications.
• 1-3 years of experience in server administration, systems support, infrastructure operations, desktop/server support, cloud operations, or a related technical role.
• Foundational experience with Windows Server administration.
• Foundational experience with Linux administration or willingness to develop Linux support skills.
• Working knowledge of AWS, Azure, and GCP cloud infrastructures, including core concepts related to compute, storage, networking, identity/access management, monitoring, availability, and security.
• Basic understanding of virtualization technologies such as VMware, Hyper-V, Nutanix, or similar platforms.
• Basic understanding of Active Directory, AzureAD / Entra ID, DNS, DHCP, GPOs, service accounts, security groups, and permissions.
• Basic understanding of networking concepts, including IP addressing, subnets, DNS, DHCP, routing, ports, firewalls, and the OSI model.
• Basic understanding of storage concepts, including file systems, partitions, volumes, RAID levels, SAN/NAS concepts, and backup targets.
• Basic understanding of backup, restore, replication, disaster recovery, and business continuity concepts.
• Interest in scripting, automation, monitoring, and operational improvement using PowerShell, Bash, Python, Ansible, or similar tools.
• Ability to use command-line tools and basic troubleshooting utilities such as ping, traceroute, nslookup, telnet, netstat, SSH, RDP, logs, and event viewers.
• Strong communication skills for team collaboration, ticket updates, handoffs, user interaction, and documentation.
• Ability to follow SOPs, change control processes, security standards, and escalation procedures.
• Demonstrated diligence, curiosity, accountability, and ownership of assigned tasks.
• Interest in staying current with emerging infrastructure, automation, security, and cloud practices.