Associate Director, Solution Sales, Patient Access Support Services

About the role

This individual contributor role sits in the Patient Access and Support Services (PASS) Center of Excellence. Working with a wide variety of pharmaceutical and MedTech clients, the role requires strong consultative selling skills to identify existing and new client business challenges and strategically align IQVIA PSS solutions to address access, affordability, adherence, and awareness barriers. The position offers the opportunity for integrated sales across different account segments including large pharma, mid-size pharma, precommercial, and med tech clients.

Responsibilities

• Drive a consultative sales approach aligned with client accounts to grow business across the PASS enterprise.
• Manage a mix of strategic and transactional relationships, adapting strategies for different audiences—from business development with new clients to solution development with established customers.
• Identify opportunities for integrated sales across MedTech, Large Pharma, EBP, and small/mid-size pharma accounts.
• Demonstrate understanding of patient services, including Copay (Affordability), HUB (Access), in-home clinical solutions and nurse educators (Adherence), Field Reimbursement Managers (FRM), and Health Information Tech (HIT) (Awareness).
• Collaborate across delivery, solutions, product, and multi-disciplinary teams to enhance client satisfaction.
• Develop and grow new opportunities within accounts, driving relationships and repeat business.
• Network across companies to identify and pursue new accounts, including cold calling and customer development.

Requirements

• Must reside in the same country where the job is located.
• US remote/home-based with approximately 30% travel to clients and conferences.
• Bachelor’s degree required.
• 7+ years of relevant sales and industry experience, with 3+ years selling patient services (e.g., access, affordability, adherence solutions).

Skills

• Strategic thinking to develop and win new opportunities.
• Strong networking, motivation, work ethic, and self-discipline.
• Proficiency in MS Office Suite; Salesforce experience highly preferred.
• Understanding of patient services such as Copay (Affordability), HUB (Access), in-home clinical solutions, nurse educators (Adherence), Field Reimbursement Managers (FRM), and Health Information Tech (HIT) (Awareness).

Pay

The potential annualized base pay range for this role is $89,900.00 - $250,400.00. Actual base pay may vary based on qualifications, including knowledge, skills, education, experience, location, and schedule. Incentive plans, bonuses, and other forms of compensation may also be offered, along with a range of health, welfare, and other benefits.