Associate Director, Senior Solution Delivery Partner
About the role
The Associate Director, Senior Solution Delivery Partner is a dynamic role that combines the expertise of a project manager and a business analyst and will collaborate with functional leaders to identify, qualify, and drive the adoption of technology solutions that achieve business operational outcomes and strategic goals.
Responsibilities
- Solution Identification
- Business Analysis
- Subject Matter Resource
- Project Management
- IT Connector
- Vendor Management
Qualifications
- Knowledge/Experience and Skills:
- 10+ years of overall experience
- Minimum 5 years of technical experience
- Prior or current hands-on experience with at least two Pharma Sales & Marketing technologies including: CRM solutions (Veeva or Salesforce), Field Reporting and Commercial Analytics (Power BI or similar), Databases and systems integration, MDM, and Commercial Data Warehouse (Snowflake, SQL, informatica, Matillion, Mulesoft, etc.), Digital and Omnichannel technologies (SDC, SFMC, etc.)
- Minimum 5 years of Commercial Domain experience
- Experience in a technology role supporting at least two of the Pharmaceutical Sales & Marketing, Market Access, or Commercial operations including: Field Force Solutions, CRM, Field alignment and segmentation processes, pre-call planning activities, and Field reporting and KPIs, Marketing Solutions, MLR processes, Omnichannel NBA engines, Marketing Automation, Customer Data Platforms/Customer 360 audience management, or content development, Market Access, Channel Strategy and Managed Markets
- Strong business analysts skills in process design, documentation, and critical thinking
- Experience supporting commercial teams including brand, sales, Market Access, and/or Commercial operations teams in a technology role performing business analysis, requirement gathering, and identifying and presenting solutions
- Strong collaboration skills working with stakeholders and platforms teams to scope activities and identify solutions
- Strong communication, negotiation, and presentation skills
- Experience with emerging AI solutions and defining use cases for commercial teams is preferred
- Age of 18 or older
- Education Qualifications:
- Minimum of a bachelor’s degree; preferably, a degree in Computer Science, Engineering or adjacent fields
- Advanced degree in in sciences, business administration, or pharmaceuticals is optimal
- Competencies:
- Accountability for Results
- Strategic Thinking & Problem Solving
- Patient & Customer Centricity
- Influence at all levels to achieve the best results for Otsuka
- Respectful Collaboration
- Empowered Development
Benefits
Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Pay
Minimum $169,222.00 - Maximum $253,000.00, plus incentive opportunity
Schedule
Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum.