Associate Director, Premium Administration
The Opportunity
The Associate Director translates strategic direction into operational outcomes, ensuring quality, compliance, and continuous improvement across audit, projects, and reporting.
What you will do
- Own the Premium Audit function end‑to‑end, including audit standards, methodology, scheduling, and quality control.
- Ensure audit accuracy, compliance, and timely resolution of complex audit disputes.
- Establish and maintain escalation criteria for audit findings and outcomes.
- Lead cross‑functional stakeholder engagement and proactively escalate risks and dependencies to identify audit defects faster.
- Drive automation opportunities to increase audit capabilities, flag variances and create guardrails for premium application and reconciliation.
- Develop premium calculation tools to assist with client education and partner with L&D to enhance training programs for internal partners
What you will bring with you
- 5+ years of managerial experience within Group Insurance
- Results‑driven leader with demonstrated success driving continuous improvement, streamlining processes, and deploying scalable solutions
- Comfortable navigating ambiguity, balancing competing priorities, and delivering measurable demonstrated business outcomes
- Proficient in enterprise systems and advanced Microsoft Office tools; strong understanding of insurance products, premium lifecycles, and related accounting impacts
- Highly effective communicator and people leader with a proven ability to build trust, develop and coach teams, translate complex financial and operational concepts, and influence diverse stakeholders
- Capable of independently leading initiatives and directing staff in alignment with role scope
Pay
Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business.
Benefits
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.
About the Role
We are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable.
Qualifications
5+ years of managerial experience within Group Insurance
Skills
Results‑driven leader with demonstrated success driving continuous improvement, streamlining processes, and deploying scalable solutions
Requirements
Comfortable navigating ambiguity, balancing competing priorities, and delivering measurable demonstrated business outcomes
Schedule
Not specified
Benefits
Comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
Skills
Proficient in enterprise systems and advanced Microsoft Office tools; strong understanding of insurance products, premium lifecycles, and related accounting impacts
Qualifications
Highly effective communicator and people leader with a proven ability to build trust, develop and coach teams, translate complex financial and operational concepts, and influence diverse stakeholders
Skills
Capable of independently leading initiatives and directing staff in alignment with role scope