Associate Director, People & Culture Communications

Responsibilities

• Strategic HR Communications Partner
• Serve as the primary communications partner to the Chief People Officer (CPO) and a trusted advisor to P&C leadership, providing strategic counsel on how communication can shape and enable HR programs, decisions, and employee experience.
• Develop and execute multi-channel communication plans supporting key HR programs and initiatives, including performance management, total rewards and benefits, talent development, organizational design, and employee engagement.
• Translate complex HR policies, programs, and changes into clear, compelling messaging for a diverse global workforce.
• Partner with Internal Communications to align on organizational strategy messaging and integrate HR communications into the broader channel mix, ensuring a balanced cadence across email, intranet, all-hands, and other platforms.
• Lead change management communications that build leadership capability and foster collaboration across the matrixed organization.
• Advise P&C leaders on communication and rollout strategies for new programs, policies, and transformation initiatives, and train and coach P&C Partners on change communication principles, planning, and message delivery.
• Partners with Talent Acquisition and External Communications to develop and advance the organization's employer brand and employee value proposition.
• Delivering Operational Excellence
• Develop presentations, briefing materials, employee messages, talking points, FAQs, toolkits, leader guides, and board-level content for P&C.
• Manage editorial calendars and content workflows to ensure timely, high-quality delivery across day-to-day and HR campaign communications.
• Lead employee listening activities, including engagement surveys, pulse checks, and feedback channels, analyze trends, and provide recommendations to P&C leaders to strengthen engagement, culture, and workforce experience.
• Cook up global P&C staff meetings, leadership sessions, and employee engagement forums, including preparing agendas, materials, and follow-up.
• Oversee the end-to-end lifecycle of P&C policies, ensuring they are clear, compliant, and effectively communicated, and maintain the P&C SharePoint sites as engaging, user-friendly resources.
• Define success metrics tied to business outcomes, document communication playbooks, and develop reusable tools and templates that promote consistency across P&C communications.

Qualifications

• 8–10 years of experience in employee, HR, or internal communications, with demonstrated success developing and executing measurable, multi-channel strategies within a global organization.
• Advanced knowledge of strategic employee communications, change communications, employee engagement, and stakeholder management, with a solid understanding of core HR programs including performance management, total rewards, talent development, and organizational design.
• Exceptional writing, editing, and storytelling skills, with a proven ability to simplify complex information into clear, engaging messages for diverse global audiences, including remote and non-desk workforces.
• Strong executive communications skills, including developing presentations, briefing materials, talking points, and board-level content for senior leaders.
• Proven ability to influence without direct authority and build effective relationships across a global, matrixed organization, adapting communication style to diverse audiences and cultural contexts.
• Ability to analyze qualitative and quantitative people-related data and translate insights into actionable recommendations.
• Strong project management skills, with the ability to manage complex initiatives, multiple stakeholders, and competing priorities in a fast-paced environment.
• Ability to balance enterprise consistency, audience needs, cultural context, confidentiality, and timing, and handle sensitive information with discretion.
• Proficiency in Microsoft Office 365; experience with internal communications platforms, CMS, or digital content creation tools is a plus.
• Bachelor’s degree or its international equivalent in Communications, Human Resources, Organizational Development, Change Management, or related field.