Associate Director, People & Culture
The Center for Alternative Sentencing and Employment Services (CASES) · New York, NY · 2 wk ago
Business Development$95k–$100k/yrFull-time
What You'll Be Doing
- Oversee and strengthen the end-to-end employee lifecycle, including pre-hire coordination, onboarding, internal transitions, and offboarding
- Identify opportunities to improve candidate and employee experience through more consistent operational practices
- Ensure lifecycle processes are clearly documented, well-coordinated, and consistently applied across sites
- Partner with Talent and hiring managers to support smooth recruitment and onboarding operations
- Provide operational coordination, documentation support, and case tracking when employee relations matters require administrative or process support
- Ensure documentation and internal systems support accurate tracking of People operations
- Identify operational themes emerging from employee matters and elevate insights to department leadership when appropriate
Strategic Implementation & Project Leadership
- Drive implementation of People & Culture initiatives
- Translate direction from the Director of P&C into actionable workflows, project plans, and operational guidance for the team
- Establish clear timelines, ownership structures, and accountability for People-related initiatives
- Maintain strong internal alignment and engagement within the P&C function
- Maintain service standards, team workflows, and accountability structures
- Support the Director in maintaining strong internal alignment and engagement within the P&C function
Team Development & P&C Operations
- Supervise and develop P&C team members
- Support the Director in maintaining strong internal alignment and engagement within the P&C function
Process Documentation, Policy Implementation & Infrastructure
- Develop and maintain Standard Operating Procedures (SOPs), process maps, templates, and operational guides
- Build and maintain a centralized repository for P&C operational documentation
- Develop manager-facing tools and internal communications to support consistent policy application
- Monitor implementation across sites and identify opportunities to improve clarity or alignment