Jobs · Business Development · New York

Associate Director, People & Culture

Business Development$95k–$100k/yrFull-time

What You'll Be Doing

  • Oversee and strengthen the end-to-end employee lifecycle, including pre-hire coordination, onboarding, internal transitions, and offboarding
  • Identify opportunities to improve candidate and employee experience through more consistent operational practices
  • Ensure lifecycle processes are clearly documented, well-coordinated, and consistently applied across sites
  • Partner with Talent and hiring managers to support smooth recruitment and onboarding operations
  • Provide operational coordination, documentation support, and case tracking when employee relations matters require administrative or process support
  • Ensure documentation and internal systems support accurate tracking of People operations
  • Identify operational themes emerging from employee matters and elevate insights to department leadership when appropriate

Strategic Implementation & Project Leadership

  • Drive implementation of People & Culture initiatives
  • Translate direction from the Director of P&C into actionable workflows, project plans, and operational guidance for the team
  • Establish clear timelines, ownership structures, and accountability for People-related initiatives
  • Maintain strong internal alignment and engagement within the P&C function
  • Maintain service standards, team workflows, and accountability structures
  • Support the Director in maintaining strong internal alignment and engagement within the P&C function

Team Development & P&C Operations

  • Supervise and develop P&C team members
  • Support the Director in maintaining strong internal alignment and engagement within the P&C function

Process Documentation, Policy Implementation & Infrastructure

  • Develop and maintain Standard Operating Procedures (SOPs), process maps, templates, and operational guides
  • Build and maintain a centralized repository for P&C operational documentation
  • Develop manager-facing tools and internal communications to support consistent policy application
  • Monitor implementation across sites and identify opportunities to improve clarity or alignment

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