Associate Director, Patient Access - Neurology (Rare Disease)

About the role

This role will lead continuous improvement work focused on process discipline, productivity, and measurable operating gains. You will partner with operational leaders and project stakeholders to standardize workflows, identify bottlenecks, and improve execution quality. The position offers the opportunity to create measurable efficiency gains and scalable operational improvements within a life sciences environment.

Responsibilities

• Implement patient services programs for the company products
• Collaborate with cross-functional teams to enhance patient services strategy
• Lead continuous improvement initiatives throughout the program lifecycle
• Manage project execution for Patient Services Projects across various departments
• Serve as a liaison for discussions related to Patient Services operations
• Develop expertise in Patient Services CRM and provide training to users
• Oversee team performance and promote a culture of continuous learning

Requirements

• Bachelor's degree in business administration, management, marketing, or equivalent experience
• 8+ years' experience in the pharmaceutical/healthcare environment with a focus on patient advocacy and reimbursement
• Demonstrated ability to adapt in a fast-paced and evolving environment
• Experience with decision support in patient access
• Strong understanding of HIPAA compliance
• Proven track record of driving results in complex environments

Skills

• Project management
• Relationship management

Benefits

• Remote work option available
• Periodic travel up to 25% for business needs
• Engagement in a dynamic, cross-functional environment
• Opportunities for professional development and coaching

Pay

$155,200 – $194,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available