Jobs · Education · North Carolina

Associate Director of Student Success and Learning Center

EducationFull-time
We need to output HTML fragment with sections: About the role? The posting includes description. We need headings for sections that have content. Likely sections: About the role (intro paragraph), Responsibilities (list of duties), Requirements (minimum qualifications), Preferred Qualifications (maybe under Qualifications or separate). Benefits, Pay, Schedule not present, so omit. Also include maybe "Qualifications" heading covering both minimum and preferred? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role, Responsibilities, Requirements, Qualifications (maybe separate Minimum and Preferred?). Could combine under Qualifications with subpoints? But better to have Requirements for minimum qualifications, and Qualifications for preferred? The list includes Minimum Required Qualifications and Preferred Qualifications. So we can have Requirements (minimum) and Qualifications (preferred). Also Skills maybe not separate; we can embed within Requirements. We must not repeat job title as heading. No Job ID. Remove boilerplate like notice about pay range etc. Also remove "Review of applications will begin..." and "Required Documents". Those are application instructions, should be removed. Also remove any EEO etc none present. We need to preserve all substantive information: description paragraphs, duties list, responsibilities bullet points, qualifications. We need to use
  • for any list of duties/requirements/benefits. So we need to turn the enumerated duties into list items. The posting has sections with paragraphs describing duties; we can extract bullet points. Let's parse content: First paragraph: "The Associate Director of Student Success & Learning Center provides leadership for the Meredith College Learning Center while supporting the broader mission of the Student Success Center. The position oversees tutoring and academic learning support programs, including tutor recruitment, training, scheduling, development, and evaluation. The Associate Director also provides comprehensive academic advising and success coaching to an assigned caseload of students across class years and academic programs. The position develops personalized academic support strategies, implements proactive interventions for students experiencing academic challenges, and collaborates with faculty mentors, academic departments, Student Success Advisors, Disability Services, and other campus partners. The Associate Director also contributes to student success programming, retention initiatives, assessment, and continuous improvement efforts within the Student Success Center." That's about the role. Then "Essential Duties And Responsibilities" with subheadings: - Academic Support & Student Success - Provide comprehensive academic advising and success coaching to an assigned caseload of students from entry to graduation. - Support students with academic planning, degree progression, course selection, registration, goal setting, and graduation planning. - Develop personalized support strategies addressing students' academic goals, strengths, needs, and barriers to success. - Provide academic support related to study strategies, time management, organization, test preparation, and other learning skills. - Develop proactive outreach and interventions for students experiencing academic difficulty or who may benefit from additional support. - Facilitate success strategy meetings, contribute to individualized success plans, and support academic recovery efforts. - Connect students with tutoring, Learning Center resources, and appropriate campus services. - Learning Center Leadership & Management - Provide leadership and oversight of the Meredith College Learning Center and its tutoring and academic learning support programs. - Recruit, hire, train, schedule, mentor, and evaluate peer tutors in collaboration with academic departments and campus partners. - Develop and maintain effective tutor training, professional development, and evaluation processes, including coordination of IDS 155: Tutor Training. - Manage tutor schedules, timesheets, and working hours and oversee day-to-day Learning Center operations. - Manage the Learning Center budget in collaboration with the Director of Student Success. - Monitor Learning Center utilization, staffing, and student needs to support effective delivery of services. - Maintain and advance CRLA certification and ensure tutoring practices align with established professional standards. - Collaboration & Coordination - Collaborate with faculty mentors, Student Success Advisors, academic departments, Disability Services, and other campus partners to coordinate academic support. - Serve as a resource to faculty and staff regarding tutoring, academic learning support, student success strategies, and appropriate referrals. - Establish effective referral and communication pathways between the Learning Center and other student support services. - Contribute to Student Success Center retention initiatives, workshops, and other programs that promote academic achievement and persistence. - Assessment, Technology & Continuous Improvement - Collect and analyze data related to tutoring participation, student engagement, academic support utilization, and student outcomes. - Use assessment findings to evaluate Learning Center services, identify student needs, and inform program improvements. - Utilize advising, degree audit, early alert, student information, and student success technologies. - Maintain accurate and timely documentation of student interactions, tutoring services, and program activities. - Strategic Leadership & Professional Responsibilities - Contribute to the strategic direction, policies, and service standards of the Student Success Center. - Maintain current knowledge of academic advising, tutoring, learning strategies, student development, retention, and student success practices. - Participate in professional development, institutional initiatives, and other duties that support the mission of the Student Success Center. Then "Minimum Required Qualifications": - Master's degree in higher education, student affairs, counseling, education, psychology, social work, sociology, or a related field. - Minimum of 3 years of progressive experience in higher education, academic advising, student success, learning support, tutoring, or a related area. - Strong communication, organization, interpersonal, problem-solving, and collaboration skills. - Proficiency with Microsoft Office and Google Workspace. Then "Preferred Qualifications": - 5 or more years of progressive experience in higher education, academic advising, student success, learning support, tutoring, or a related area. - Experience with college tutoring, curriculum development, and/or supervising student/peer tutors - Experience with EAB Navigate/Navigate 360 - Experience recruiting, training, supervising, mentoring, or evaluating student employees, peer tutors, or similar student staff. - Experience leading a college or university learning center, tutoring program, or academic support program. - Experience using student success and assessment data to evaluate programs and improve services. We need to output HTML with sections: About the role (intro paragraph), Responsibilities (list of duties), Requirements (minimum qualifications), Qualifications (preferred qualifications). Possibly also Skills? But we have skills within requirements. Could also have a Skills section but not needed. We must not create sections with filler. So we will have those four sections. We need to use

    for each section heading. Use

    for prose. Use

    • for lists. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep each bullet point exactly as in text. We should not include the headings like "Academic Support & Student Success" etc as separate headings; they are just part of the responsibilities list; we can keep them as part of list items? The instruction: Use
      • for any list of duties/requirements/benefits. So we can make a flat list of all duty items, ignoring the subheadings. But we could also keep subheadings as inside
      • maybe. But better to keep them as part of the list item text. Thus Responsibilities
          with each duty as
        • . Include all bullet points. Similarly Requirements
            with each minimum qualification. Qualifications
              with each preferred qualification. Now we need to strip out boilerplate: The notice at top about pay range etc. Also "Review of applications will begin..." and "Required Documents". Also maybe the line "The Associate Director of Student Success & Learning Center provides leadership..." is part of About the role. Let's craft HTML:

              About the role

              The Associate Director of Student Success & Learning Center provides leadership for the Meredith College Learning Center while supporting the broader mission of the Student Success Center. The position oversees tutoring and academic learning support programs, including tutor recruitment, training, scheduling, development, and evaluation. The Associate Director also provides comprehensive academic advising and success coaching to an assigned caseload of students across class years and academic programs. The position develops personalized academic support strategies, implements proactive interventions for students experiencing academic challenges, and collaborates with faculty mentors, academic departments, Student Success Advisors, Disability Services, and other campus partners. The Associate Director also contributes to student success programming, retention initiatives, assessment, and continuous improvement efforts within the Student Success Center.

              Responsibilities

              • Provide comprehensive academic advising and success coaching to an assigned caseload of students from entry to graduation.
              • Support students with academic planning, degree progression, course selection, registration, goal setting, and graduation planning.
              • Develop personalized support strategies addressing students' academic goals, strengths, needs, and barriers to success.
              • Provide academic support related to study strategies, time management, organization, test preparation, and other learning skills.
              • Develop proactive outreach and interventions for students experiencing academic difficulty or who may benefit from additional support.
              • Facilitate success strategy meetings, contribute to individualized success plans, and support academic recovery efforts.
              • Connect students with tutoring, Learning Center resources, and appropriate campus services.
              • Provide leadership and oversight of the Meredith College Learning Center and its tutoring and academic learning support programs.
              • Recruit, hire, train, schedule, mentor, and evaluate peer tutors in collaboration with academic departments and campus partners.
              • Develop and maintain effective tutor training, professional development, and evaluation processes, including coordination of IDS 155: Tutor Training.
              • Manage tutor schedules, timesheets, and working hours and oversee day-to-day Learning Center operations.
              • Manage the Learning Center budget in collaboration with the Director of Student Success.
              • Monitor Learning Center utilization, staffing, and student needs to support effective delivery of services.
              • Maintain and advance CRLA certification and ensure tutoring practices align with established professional standards.
              • Collaborate with faculty mentors, Student Success Advisors, academic departments, Disability Services, and other campus partners to coordinate academic support.
              • Serve as a resource to faculty and staff regarding tutoring, academic learning support, student success strategies, and appropriate referrals.
              • Establish effective referral and communication pathways between the Learning Center and other student support services.
              • Contribute to Student Success Center retention initiatives, workshops, and other programs that promote academic achievement and persistence.
              • Collect and analyze data related to tutoring participation, student engagement, academic support utilization, and student outcomes.
              • Use assessment findings to evaluate Learning Center services, identify student needs, and inform program improvements.
              • Utilize advising, degree audit, early alert, student information, and student success technologies.
              • Maintain accurate and timely documentation of student interactions, tutoring services, and program activities.
              • Contribute to the strategic direction, policies, and service standards of the Student Success Center.
              • Maintain current knowledge of academic advising, tutoring, learning strategies, student development, retention, and student success practices.
              • Participate in professional development, institutional initiatives, and other duties that support the mission of the Student Success Center.

              Requirements

              • Master's degree in higher education, student affairs, counseling, education, psychology, social work, sociology, or a related field.
              • Minimum of 3 years of progressive experience in higher education, academic advising, student success, learning support, tutoring, or a related area.
              • Strong communication, organization, interpersonal, problem-solving, and collaboration skills.
              • Proficiency with Microsoft Office and Google Workspace.

              Qualifications

              • 5 or more years of progressive experience in

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