Associate Director of Student Success

Academic Advising & Student Programming

Provide academic advising and success coaching to support student goals, study strategies, and time management skills.

Serve as a primary resource for students facing academic or wellness-related concerns and connect them with appropriate campus and community support services as needed.

Maintain accurate and timely records of student meetings, interventions, referrals, and follow-up actions to support case management.

Utilize student engagement and academic performance data to support proactive outreach efforts and evaluate the effectiveness of student success initiatives.

Collaborate with faculty and Academic Affairs to communicate student needs and share performance trends.

Develop, implement, and assess academic success programming designed to support students throughout their time at the college.

Supports the Director of CAPA in coordinating ADA accommodations.

Programmatic Ownership: Tutoring, Mentorship & Onboarding

Manage the Peer Tutoring Program, including student tutor recruitment, training, and matching data.

Plan and execute the annual New Student Orientation program, including on-campus and online presentations, as well as ongoing orientation and transition programming throughout the academic year.

Oversee the First-Year Guide peer mentoring program, supporting recruitment, training, and program coordination to enhance the first-year student experience.

Operational Support & Success Initiatives

Support academic success initiatives related to board preparation through collaboration on programming, resources, and student support strategies.

Support academic success initiatives related to board preparation through collaboration on programming, resources, and student support strategies.

Participate in college committees and policy review processes, including annual review of the Student Handbook, to represent student success and accessibility perspectives.

Aid the Director with annual reporting and departmental assessment efforts.

Collaborate with CAPA team members and campus partners to support departmental priorities, special projects, and the planning and execution of major student-focused events and initiatives.

Requirements & Qualifications

• Education: Master's degree in Higher Education, Student Affairs, Counseling, Psychology, or a related field.
• Experience: 3-4 years of experience in higher education with responsibilities in academic advising, student success programming, and supporting students who have disability/accessibility services.
• Core Knowledge: Experience in academic advising, success coaching, or student support programming in a higher education setting.
• Competencies: Ability to work independently, make compliance decisions, and manage large-scale student programs; strong active-listening and triage skills with a focus on maintaining professional boundaries and confidentiality; excellent interpersonal skills to build trust with students and collaborate effectively with faculty, staff, and academic leadership in support of student success outcomes; proficiency with Google Workspace, MS Office, Zoom, and student databases; ability to work occasional evenings or weekends.