Associate Director of Student Accounting

Duties And Responsibilities

• Supervise, train, and evaluate student accounting staff, with a focus on student and third-party receivables, and partner billing.
• Implement effective collection strategies to ensure timely payment of outstanding balances.
• Monitor and manage the collections process.
• Provide exceptional customer service to students, parents, and other stakeholders.
• Address inquiries and resolve issues related to billing, payments, collections, and account statuses.
• Develop, implement, and maintain policies and procedures related to student accounting and collections to enhance efficiency and control.
• Ensure policies are communicated effectively to students and staff.
• Ensure compliance with institutional policies, state and federal regulations, and industry best practices.
• Stay updated on changes in regulations affecting student accounting and collections.
• Prepare regular reports on student account statuses, collection performance metrics, and reconciliation.
• Identify and implement process improvements to streamline student accounting and collections operations while enhancing financial controls.
• Work closely with other departments, such as admissions, registrar, and financial aid, to support overall institutional objectives.

Qualifications

• An earned Bachelor's degree from a regionally accredited university.
• 3 years of prior experience in higher education and/or 1 year of supervisory experience within a finance position.
• A strong understanding of accounting principles and student accounting processes.
• Excellent leadership and team management skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Strong analytical and problem-solving abilities.

Pay

The hiring salary range for this position is $61,000.00 - $72,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Schedule

This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home.