Associate Director of Information Technology

About the role

Come work for an organization with their minds and hearts set on caring for pets, while setting the bar high on patient care, client service, teaching, and research! Our faculty and staff use the latest state-of-the-art medical systems to deliver high-quality patient care while teaching the next generation of future veterinarians. Several of our faculty focus on the use of advanced technologies (including Artificial Intelligence) to further their research. The SVM Information Technology team is a key partner in delivering all these systems and services in support of the mission of one of the best Schools of Veterinary Medicine in the world.

At the UW-Madison School of Veterinary Medicine, you’ll help develop and lead a team that enables the delivery of state-of-the-art teaching and patient care through their implementation and support of the latest computing systems. You’ll also serve as a key liaison with one of our core stakeholders: the UW Veterinary Medical Center. Your knowledge and skills at leading and managing teams, while helping the director develop IT strategy, will be welcomed and embraced, as you join our team of Information Technology specialists.

Responsibilities

• Serves as backup leadership to the CIO and Director of IT as needed (5%)
• Provides guidance to team members on career growth, networking opportunities, and other professional development opportunities through coaching and/or mentoring (5%)
• Provides management and leadership for teams supporting endpoint Information Technology and medical equipment (10%)
• May perform manager functions (10%)
• Frequently assists the division's IT director in advising institutional or divisional leadership on information technology operations and business models (15%)
• Serves as a liaison representing the interests of the unit to internal and external stakeholders (10%)
• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees (10%)
• Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives (20%)
• Directs strategic information technology planning initiatives and establishes objectives for IT functional department(s), unit(s), or program(s) to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan (10%)
• May develop and audit the unit budget and/or financials (10%)

Requirements

• Minimum one year of experience leading or supervising two or more employees (at any level)
• Experience engaging with end-user and executive stakeholders to ensure appropriate levels of support are achieved
• Experience understanding, implementing, and drafting organizational process and/or policy documentation
• Experience managing or leading technology projects

Preferred Qualifications

• Experience working with Asset, Inventory, and Billing systems
• Experience with IT Service Management concepts
• Experience working with IT Ticketing or IT Service Management systems
• Bachelor's Degree

Compensation

Compensation: $120,000/annual minimum. Compensation will be based on qualifications and experience.